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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Security

86

Mobility

85

Drag and Drop Design

84

Field Configuration and Customization

84

Electronic Signatures

82

Workflow Automation

82

State Transformation

81

APIs and Integration

80

Data Analysis and Survey Function

80

Version Management

80

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Availability and Quality of Training

80

Vendor Support

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Microsoft Forms Reviews

Wesley B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use!

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

The integrations into the Microsoft suite!

What is your favorite aspect of this product?

I like how it doesn't present itself as spam to the general eye. Microsoft branding helps to make sure that surveys don't get missed.

What do you dislike most about this product?

Could have a better preview mode for viewing responses. Viewing a single response at a time is not very efficient.

What recommendations would you give to someone considering this product?

Go for it if you're already a part of the Microsoft suite!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Arun k.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Superb facility for data extraction

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Having the Microsoft forms allow me to use the easy integration with other Microsoft's products like Power Point ,excel etc.

What is your favorite aspect of this product?

It has multiple templates which are really exciting. I love these options. It also has various forms which I can pick as per my preferences.

What do you dislike most about this product?

I haven't found anything to dislike about this application so far. However they can improve speed of data extraction .

What recommendations would you give to someone considering this product?

It has multiple options to choose from for a specific type of survey or application form. I would suggest to try it and user will love it for sure.

Pros

  • Saves Time
  • Fair
  • Friendly Negotiation
  • Continually Improving Product

Miren M.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Included in the Office 365 pack makes it reliable

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft forms is included in the office 365 pack, which makes it reliable and easy to use. There is no need to log in with a different password (you use your microsoft account) and it is easy to share forms/surveys internally in a secure and fast way.

What is your favorite aspect of this product?

I like that it is very easy to add collaborators so that others can view results and edit the form, a very useful feature for internal comms and one that is not always included in other similar softwares.

What do you dislike most about this product?

The data visualization of results is not my favorite, I think other softwares generate better insights and graphics that are easier to understand.

What recommendations would you give to someone considering this product?

To make the most out of its features and possibilities are included in the Office 365 pack.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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