What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system鈥攑rebuilt and ready to go鈥攖hat actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Analytics and Reporting
Lead Management
Sales Management
Account and Contact Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Microsoft Dynamics 365 Sales Enterprise Reviews
Deborah K.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Nov 2023
This is a fantastic product, light on features.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
In incorporates my other products!
What is your favorite aspect of this product?
I can use it across all my platforms!
What do you dislike most about this product?
The features are light, not full - an example is Outlook.
What recommendations would you give to someone considering this product?
I would add back the features you cut out.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bora D.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Nov 2023
Solid Product, well worth time spent to implement.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Behemoth in the Industry.
What is your favorite aspect of this product?
Intelligent AI
What do you dislike most about this product?
Perhaps Service/ Support
What recommendations would you give to someone considering this product?
Improve ROI
Pros
- Reliable
- Enables Productivity
- Caring
- Respectful
Cons
- Less Effective Service
- Wastes Time
- Less Friendly Negotiation
Manoj K.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2023
Good Dashboard & Decent Customization
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Teams integration is easy Email Integration, Visibility & Analysis
What is your favorite aspect of this product?
Setting Product Catalogues has got good access and control
What do you dislike most about this product?
Pricey Product Customization is restricted to some extent After Sales Support can be improved
What recommendations would you give to someone considering this product?
I would advise. Take a First hand Demo before buying it. Run the process From Lead to the order yourself. Make your own Reports yourself & Analyze. You'll get a feel yourself
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
