


What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system鈥攑rebuilt and ready to go鈥攖hat actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Dynamics 365 Sales Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Dynamics 365 Sales Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Analytics and Reporting
Lead Management
Sales Management
Account and Contact Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Also Featured in...
Lead Management
Translation missing: en.product_page.ratings.score 8.3
View Microsoft Dynamics 365 Sales Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.1
View Microsoft Dynamics 365 Sales Enterprise in this category (opens in a new tab)
Microsoft Dynamics 365 Sales Enterprise Reviews

Amal J.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Jun 2024
Very strong tool that can improve your business.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
The model driven approach of the web application is quite user-friendly and improves the productivity
What is your favorite aspect of this product?
The dataverse data structure is very secure and trustworthy. Also the user interface is very self explanatory.
What do you dislike most about this product?
Sometimes it shows some latency to load data. That is the only dislike I have.
What recommendations would you give to someone considering this product?
Definately the dynamics 365 sales enterprice is a very strong and powerful tool. It improves the productivity as well as the efficiency.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Inspires Innovation

Chirag A.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2024
Efficient Tool
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Seamless integrations
What is your favorite aspect of this product?
Feature rich
What do you dislike most about this product?
Ease of use is not there as compared to other
What recommendations would you give to someone considering this product?
Good product for enterprises
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Inspires Innovation

Sayed Manzar H.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Apr 2024
Fantastic Product
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
with its robust integrated platform and top of that centralized business application, i can access remotely and dynamic update as well as helps in real time decision making. Best in class feature is power automate helps workflow automate. Easily check accounts added and visualization of data and export it as well.
What is your favorite aspect of this product?
it helps me in decision making making and can see current status of project.
What do you dislike most about this product?
There was little challenges in implementing and integrating all app we have.
What recommendations would you give to someone considering this product?
For me in business development domain, it is comprehensive CRM tool that gives you update of progress of project like no other. Easy and user friendly interface makes it easy to navigate.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing