Microsoft Dynamics 365 Project Operations Customer Reviews 2025

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Microsoft Corporation

Microsoft Dynamics 365 Project Operations

Composite Score

8.2 /10

CX Score

8.4 /10

36 Reviews

What is Microsoft Dynamics 365 Project Operations?

Dynamics 365 Project Operations connects sales, resourcing, project management, and finance teams within a single application to help win more deals, accelerate project delivery, and maximize profitability. Extend Project Operations using the Microsoft Power Platform and integrate with your existing systems.

Company Details

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Awards & Recognition

Microsoft Dynamics 365 Project Operations won the following awards in the Professional Services Automation category

Filter By

4 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2025

Service Experience
Product Impact

2025

1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Microsoft Dynamics 365 Project Operations Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 Project Operations.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 Project Operations?

0% Negative

7% Neutral

93% Positive

Pros

Caring
Acts with Integrity
Security Protects
Inspires Innovation

Feature Ratings

Average 83

Auditability

Security

Task Management and Workflow

Mobile Access

Time Management

Process Automation

Resource Management

Team Collaboration

Reporting

Knowledgebase

Project Management

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of Data Integration

Ease of Customization

Quality of Features

Availability and Quality of Training

Business Value Created

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Microsoft Dynamics 365 Project Operations Reviews

Role: Information Technology
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2021

Easy to integrate and get it function quickly

Likeliness to Recommend

9 /10

Pros

Enables Productivity
Trustworthy
Efficient Service
Effective Service

Francesca W.

Role: Sales Marketing
Industry: Technology
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Oct 2021

Robust product - most customizable solution!

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

Easability, familiarity, user interface, customizable

What do you dislike most about this product?

Upgrades are a hassle

What recommendations would you give to someone considering this product?

The software is only as good as the person who implements it!

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Cons

Under Delivered
Vendor's Interest First
Less Efficient Service

Adrian D W.

Role: Information Technology
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Easy to use and implement automation for business

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 Project Operations from other similar products?

Ease of use, intuitive design, feature rich set and the potential to address business needs in an agile method.

What is your favorite aspect of this product?

Out of the box functionality with a low code need for customization

What do you dislike most about this product?

On the government side the availability of commercial features is limited.

What recommendations would you give to someone considering this product?

Consult with a competent team to assertain your needs and the glide path for implementation.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Microsoft Dynamics 365 Project Operations

What is Microsoft Dynamics 365 Project Operations?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Dynamics 365 Project Operations Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Microsoft Dynamics 365 Project Operations?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Auditability All changes to contracts are fully audit-trailed to improve controls

Security Permits customers to use their identity provider of choice to manage their sign on

Task Management and Workflow Supports triggers and events for process automation.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Process Automation Supports process design with a point-and-click interface that lets user build processes

Resource Management Define and manage skillsets and align to specific blueprints/workshops, easily adjust and delete bookings based on resource utilization and staffing needs

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Reporting Straightforward data storage with ability to create any reports easily.

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Project Management Plan all resources needed to execute projects

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Microsoft Dynamics 365 Project Operations Reviews

Easy to integrate and get it function quickly

Likeliness to Recommend

Pros

Francesca W.

Robust product - most customizable solution!

Likeliness to Recommend

Pros

Cons

Adrian D W.

Easy to use and implement automation for business

Likeliness to Recommend

Pros

Most Popular Microsoft Dynamics 365 Project Operations Comparisons

Kantata

SAP Professional Services Software

Wrike

BigTime

ConnectWise PSA

Avaza

Title

1
Since last award

1
Since last award

1
Since last award

Feature Ratings

Auditability

Security

Task Management and Workflow

Mobile Access

Time Management

Process Automation

Resource Management

Team Collaboration

Reporting

Knowledgebase

Project Management

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Ease of Customization

Quality of Features

Availability and Quality of Training

Business Value Created

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features