Microsoft Defender for Cloud Apps Customer Reviews 2025 |

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Microsoft Corporation

Microsoft Defender for Cloud Apps

Composite Score

8.1 /10

CX Score

8.2 /10

91 Reviews

What is Microsoft Defender for Cloud Apps?

Defender for Cloud Apps includes additional capabilities that extend beyond the traditional cloud access security broker (CASB) scope to strengthen app posture and protect against malicious cloud apps. Ensure holistic coverage for your apps by combining SaaS security posture management, data loss prevention, app-to-app protection, and integrated threat protection.

Company Details

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Awards & Recognition

Microsoft Defender for Cloud Apps won the following awards in the Cloud Access Security Broker category

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2024 Emotional Footprint Champion

Latest Award, 2024

2024 Data Quadrant Champion

2024

9 Top Rated Capabilities

14 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Product Impact

2023

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

12 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2022

2022 Data Quadrant Champion

2022

3 Top Rated Capabilities

7 Top Rated Features

2022

Microsoft Defender for Cloud Apps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Defender for Cloud Apps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Defender for Cloud Apps?

3% Negative

5% Neutral

92% Positive

Pros

Enables Productivity
Security Protects
Reliable
Saves Time

Feature Ratings

Average 84

Cloud Discovery

Cloud Security Posture Management

Policy Management

Data Loss Prevention

User Behaviour Analytics

Zero Trust

Access Control

Record Management

Threat Integration

Web Content Filtering

Encryption/Tokenization

Vendor Capability Ratings

Average 82

Ease of Implementation

Ease of Data Integration

Business Value Created

Ease of IT Administration

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Microsoft Defender for Cloud Apps Reviews

Kurt E.

Role: Operations
Industry: Engineering
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Feb 2020

Easy to follow and complete program features

Likeliness to Recommend

7 /10

What differentiates Microsoft Defender for Cloud Apps from other similar products?

Product control and data management programs available

What is your favorite aspect of this product?

Safety aspects of the program

What do you dislike most about this product?

Updates to some features could be useful

What recommendations would you give to someone considering this product?

Definitely an easy to follow and complete program

Pros

Continually Improving Product
Enables Productivity
Efficient Service
Effective Service

Kyle S.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2020

Its an AMAZING product

Likeliness to Recommend

8 /10

What differentiates Microsoft Defender for Cloud Apps from other similar products?

Obviously, Microsoft has been around for decades, and we use the basic model so we do not have too many differences from other

What is your favorite aspect of this product?

Its a solid and reliable product that we have never had an issue with

What do you dislike most about this product?

The product is a little expensive, but nothing too crazy

What recommendations would you give to someone considering this product?

I would take Microsoft over anything

Pros

Reliable
Efficient Service
Enables Productivity
Trustworthy

Cons

Less Friendly Negotiation

David R.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2020

Seamless installation makes everything simple.

Likeliness to Recommend

10 /10

What differentiates Microsoft Defender for Cloud Apps from other similar products?

Across-the-board integration, and faith and confidence in Microsoft back products

What is your favorite aspect of this product?

Simplicity

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Try it for yourself

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

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Microsoft Defender for Cloud Apps

What is Microsoft Defender for Cloud Apps?

Company Details

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Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Microsoft Defender for Cloud Apps Ratings

87 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Microsoft Defender for Cloud Apps?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Discovery Automated discovery of cloud usage across the environment and users.

Cloud Security Posture Management Provides functionality to extend security policies into Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) assets.

Policy Management Solution centralizes policies, standards, and procedures mapped to regulations or best-practices (PCI-DSS, ISO/IEC, HIPAA, etc.) with built-in templates.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

User Behaviour Analytics System can monitor and analyze user behavior to detect insider threats.

Zero Trust Provides features that enable a zero trust architecture, including device authentication and user contextual risk based authentication.

Access Control Defines and grants access to data within the network based on roles and responsibilities.

Record Management Includes ability for Data stewards to monitor data quality, taking action to determine the root cause of flagged issues and recommending remediation actions.

Threat Integration Provides Endpoint protection through integration with anti-virus, anti-malware, UEBA and other security appliances.

Web Content Filtering Restrictive filtering of web surfing to limit exposure to harmful and inappropriate sites.

Encryption/Tokenization Ensures enterprise control on encryption keys, barring access to corporate data without the knowledge of the enterprise.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Microsoft Defender for Cloud Apps Reviews

Kurt E.

Easy to follow and complete program features

Likeliness to Recommend

Pros

Kyle S.

Its an AMAZING product

Likeliness to Recommend

Pros

Cons

David R.

Seamless installation makes everything simple.

Likeliness to Recommend

Pros

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Title

1
Since last award

1
Since last award

1
Since last award

Feature Ratings

Cloud Discovery

Cloud Security Posture Management

Policy Management

Data Loss Prevention

User Behaviour Analytics

Zero Trust

Access Control

Record Management

Threat Integration

Web Content Filtering

Encryption/Tokenization

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Business Value Created

Ease of IT Administration

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training