
What is Microsoft Authenticator?
Conveniently and securely sign in to all your online accounts using multifactor authentication, passwordless sign-in or password autofill with Microsoft Authenticator. With this free app, you can sign in to your personal or work/school Microsoft account without using a password. You鈥檒l use a fingerprint, face recognition, or a PIN for security.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Authenticator?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
OTP Authentication
Multi-Device Protection
Email Authentication
Biometrics Authentication
Soft Token Authentication
Role and User Management
Browser Push Notifications
Role-Based Multi-Factor Authentication
Hard Token Authentication
Adaptive Authentication (Risk-based)
Dashboards, Analytics and Reporting
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Microsoft Authenticator Reviews

Kamal S.
- Role: Operations
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jan 2025
Microsoft Authenticator Secure and Reliable App
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
User interface and customization is very good.
What is your favorite aspect of this product?
my favorite aspect is its very secure and easy to use app.
What do you dislike most about this product?
nothing as of now
What recommendations would you give to someone considering this product?
yes i recommended this to everyone.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy

Zukie S.
- Role: Public Sector
- Industry: Healthcare
- Involvement: End User of Application
Submitted Dec 2024
Microsoft user friendly and easy to follow
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
Microsoft is user friendly makes one feels safe when using their application because of the validation processes are very tight and cannot be easily cracked by scammers or intruders compared to biometrics only as people can easily copy those now using technology . Google has multiple verification option but they make it easy for one to easily change this option and still maintains safety of the client I a m sure Microsoft can take look into the multple verification using the app in another device issues especially when that devise is no loner available
What is your favorite aspect of this product?
User friendly and safety
What do you dislike most about this product?
Internet access needed to receive the authentication message in another device or app in order to gain access to Microsoft Teams etc ,,
What recommendations would you give to someone considering this product?
its a good product m safe and user friendly but its wise to install the app for verification in a device with intent access
Pros
- Unique Features
- Helps Innovate
- Continually Improving Product
- Reliable

Shruti J.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Multi-device authenticator.
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
It can be used in Multi device at a time with all securities taken care of.
What is your favorite aspect of this product?
User friendly features which it's easy to use.
What do you dislike most about this product?
Sometimes it takes time to login after rebooting the device.
What recommendations would you give to someone considering this product?
Best authenticator to be used especially when securities are concerned.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features