What is Microsoft Authenticator?
Conveniently and securely sign in to all your online accounts using multifactor authentication, passwordless sign-in or password autofill with Microsoft Authenticator. With this free app, you can sign in to your personal or work/school Microsoft account without using a password. You鈥檒l use a fingerprint, face recognition, or a PIN for security.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Authenticator?
Pros
- Reliable
- Efficient Service
- Trustworthy
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
OTP Authentication
Multi-Device Protection
Email Authentication
Biometrics Authentication
Soft Token Authentication
Role and User Management
Browser Push Notifications
Role-Based Multi-Factor Authentication
Adaptive Authentication (Risk-based)
Hard Token Authentication
Dashboards, Analytics and Reporting
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Ease of Customization
Availability and Quality of Training
Microsoft Authenticator Reviews
Pawan S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Secure and Convenient Authentication Made Easy
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
Microsoft Authenticator stands out with its passwordless login options and deep integration with Microsoft 365 and Azure services. It also supports push notifications and multi-account management, making authentication faster and more convenient than traditional OTP-only apps.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Authenticator is its passwordless sign-in and one-tap approval, which make logging in both secure and effortless.
What do you dislike most about this product?
The main drawback of Microsoft Authenticator is that its account backup and recovery process can be confusing, especially when switching devices or restoring all accounts.
What recommendations would you give to someone considering this product?
I would recommend Microsoft Authenticator to users who rely on Microsoft services or want faster, secure login options. Just make sure to enable backup and note recovery steps in advance to avoid issues when changing or losing your device.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service
Peter A.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jul 2025
My Journey with Microsoft Authenticator
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
It syncronization with other microsoft products stands out for me
What is your favorite aspect of this product?
The notification pop-up when the OTP is requested
What do you dislike most about this product?
The graphic user interface, it is too plain
What recommendations would you give to someone considering this product?
For quick and easy sign-ins, microsoft authenticator is second to none.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Franklin O.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2025
an awesome and secured app
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
Simple and secured
What is your favorite aspect of this product?
for the fact that i can use it without help
What do you dislike most about this product?
Absolutely livid that I'm required to use this to access my college's account. Authenticators are well known to lock your account and companies like Microsoft refuse to return access when they inevitably do have this issue (you're logging into your account on a device and it requires authentication on this device. But this device at various times will log out too. once that happens at the same time, you're done. Search for the many people who face this issue and never get into their account)
What recommendations would you give to someone considering this product?
i will recommend it to my friends for security purposes
Pros
- Performance Enhancing
- Trustworthy
- Inspires Innovation
- Saves Time
