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Mediafly

Mediafly

Composite Score
7.5 /10
CX Score
7.7 /10
Category
Mediafly
7.5 /10

What is Mediafly?

Mediafly helps revenue operations professionals make better decisions by equipping them with actionable, real-time intelligence on sales and marketing KPIs. Businesses rely on the company鈥檚 solutions to forecast more accurately, better manage pipeline, tailor rep coaching based on individual performance, understand their marketing attribution, and conduct data-backed planning and analysis.

Company Details


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Awards & Recognition

Mediafly won the following awards in the Conversation Intelligence category

Mediafly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mediafly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

96 Plan to Renew

8
Since last award

80 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mediafly?

0% Negative
8% Neutral
92% Positive

Pros

  • Respectful
  • Altruistic
  • Transparent
  • Fair

Feature Ratings

Average 81

Role-Based Access

86

Call Recording

85

Call Analytics

85

Application Integration

84

Mobile Support

83

Dashboards and Reporting

82

Manager Annotation and Feedback

80

Conversation Coaching

80

Artificial Intelligence Engine

79

Pipeline Visibility

79

Audio Transcription

77

Vendor Capability Ratings

Average 82

Availability and Quality of Training

88

Vendor Support

87

Business Value Created

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Implementation

82

Breadth of Features

81

Ease of IT Administration

80

Quality of Features

80

Usability and Intuitiveness

78

Ease of Customization

76

Mediafly Reviews

Pavan sreevatsav A.

  • Role: Operations
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Best conversation intelligence platform

Likeliness to Recommend

9 /10

What differentiates Mediafly from other similar products?

In spite of the fact that it was simple to utilize, numerous times my calls would not record appropriately or would be misplaced some place which made it troublesome to track genuine comes about from my calls. calls that I had that were exceptionally great would regularly not be found and thus might not share with my directors

What is your favorite aspect of this product?

It effectively permits me to choose any call (inbound or outbound) that I made on any day to tune in, comment, evaluate and send to anybody interior or exterior of my company to survey. We utilize this on a every day premise to coach our group on phone methods. It makes our group feel way more comfortable than having administration tune in in on live calls as they dial

What do you dislike most about this product?

They are run by a con-man who swoops in and lectures Interior Deals methods from the 90s and charges a deliver. The stage possesses each call that's recorded through it so from time to time you'll fair get e-mail notices that a few arbitrary individual is tuning in to your call and roasting you before a swarm - no assent. The 'support team' is additionally super condescending and acts like they are the most excellent sales representatives on soil without understanding the contrast in value-based vs endeavor deals

What recommendations would you give to someone considering this product?

Awesome for call coaching. Coaches can deliver input nonconcurrently, which is awesome in the event that they have tons of individuals to donate input as well

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Cons

  • Less Productive
  • Leverages Incumbent Status

Sydney S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jun 2022

I love Execvision, it helped develop my skills.

Likeliness to Recommend

10 /10

What differentiates Mediafly from other similar products?

Super easy, awesome clarity in audio and I love the note taking option

What is your favorite aspect of this product?

I love that I can constantly improve myself and calling skills

What do you dislike most about this product?

I dislike it takes a long time to load or calls take a while to populate

What recommendations would you give to someone considering this product?

Use it for sure

Pros

  • Trustworthy
  • Client Friendly Policies
  • Acts with Integrity
  • Generous Negotitation

Cons

  • Less Reliable
  • Less Efficient Service
  • Less Inspiring

Bilal A.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Simple to use

Likeliness to Recommend

8 /10

What differentiates Mediafly from other similar products?

Execvision is a software that is very simple to use and has capabilities of taking key notes recording and sharing calls.

What is your favorite aspect of this product?

My favorite aspect of the tool is that this tool enables us to coach phone calls by recording inbound or outbound calls.

What do you dislike most about this product?

i have felt lags in call recordings and uploading those shared call recordings.

What recommendations would you give to someone considering this product?

This is a very simple tool top use i would recommend this to anyone running a c all center for training purposes the call records can be a great way of coaching phone calls.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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