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Mediafly

Mediafly

Composite Score
7.5 /10
CX Score
7.7 /10
Category
Mediafly
7.5 /10

What is Mediafly?

Mediafly helps revenue operations professionals make better decisions by equipping them with actionable, real-time intelligence on sales and marketing KPIs. Businesses rely on the company鈥檚 solutions to forecast more accurately, better manage pipeline, tailor rep coaching based on individual performance, understand their marketing attribution, and conduct data-backed planning and analysis.

Company Details


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Awards & Recognition

Mediafly won the following awards in the Conversation Intelligence category

Mediafly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mediafly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

96 Plan to Renew

8
Since last award

80 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mediafly?

0% Negative
8% Neutral
92% Positive

Pros

  • Respectful
  • Altruistic
  • Transparent
  • Fair

Feature Ratings

Average 81

Role-Based Access

86

Call Recording

85

Call Analytics

85

Application Integration

84

Mobile Support

83

Dashboards and Reporting

82

Manager Annotation and Feedback

80

Conversation Coaching

80

Artificial Intelligence Engine

79

Pipeline Visibility

79

Audio Transcription

77

Vendor Capability Ratings

Average 82

Availability and Quality of Training

88

Vendor Support

87

Business Value Created

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Implementation

82

Breadth of Features

81

Ease of IT Administration

80

Quality of Features

80

Usability and Intuitiveness

78

Ease of Customization

76

Mediafly Reviews

Chris F.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Great product! Takes training to a new level!

Likeliness to Recommend

9 /10

What differentiates Mediafly from other similar products?

The ability to create unique coaching plans based on specific areas of improvment. You can really tailor the coaching plans to focus on a specific area of improvement based on scores from Voicemails and Completed Calls. It really allows you the ability to customize coaching and drive continuous improvement throughout your organization.

What is your favorite aspect of this product?

Customized coaching plans and the ability to tailor the voicemail and completed call metrics to deep dive opportunities for coaching and growth.

What do you dislike most about this product?

The syncing with our CRM is sometimes not perfect.

What recommendations would you give to someone considering this product?

Work with the team on the front end to get set up and know how to tailor everything to your specific needs and don't be afraid to ask for help or guidance.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Caring

Taylor H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Excellent product. Great coaching tool.

Likeliness to Recommend

9 /10

What differentiates Mediafly from other similar products?

Efficient at grabbing a large number of calls to review and coach to. Excellent abilities for both self coaching and leadership coaching and team coaching.

What is your favorite aspect of this product?

I really enjoy being able to notate and highlight specific portions of the call so that my employees know exactly where they see and hear the areas that we want to focus and improve upon.

What do you dislike most about this product?

I wish there was an easier way to get back to the coaching plan after listening to a call that is in the coaching plan.

What recommendations would you give to someone considering this product?

Embrace Execvision as a tool. This tool is there for the improvement of your individuals to make them better...and it works.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Scott G.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Awesome tool we use on a daily basis!!

Likeliness to Recommend

9 /10

What differentiates Mediafly from other similar products?

search by key words or phrases

What is your favorite aspect of this product?

easily find specific calls

What do you dislike most about this product?

time it takes for calls to populate

What recommendations would you give to someone considering this product?

try it, you'll like it

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Unique Features

Most Popular Mediafly Comparisons

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