What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don鈥檛 know the first thing about marketing 鈥� MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Respectful
- Enables Productivity
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Email Templates
Basic Reporting and Analytics
Contact Database
Mobile Optimized
A/B Testing
Auto-Responders
Segmentation
SPAM Compliance
Content Authoring
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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Mailchimp Reviews
Paul I.
- Role: C-Level
- Industry: Machinery
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Proffessional Marketing automation software
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
MailChimp automation features to automate emails and SMS marketing makes it a reliable tool for online marketing and email marketing, Has more features to use like templates that can be easily customised
What is your favorite aspect of this product?
I like the integration of the solution with HTML widgets where you can easily generate the widget and paste on the website to collect more leads and emails, as well do like the templates
What do you dislike most about this product?
Have seen the pricing depends on the number of email contacts you do have which makes it not a scalable solution because becomes too expensive when the contact list is growing extralily
What recommendations would you give to someone considering this product?
I would recommend the solution for email marketing
Pros
- Efficient Service
- Respectful
- Fair
- Altruistic
Pankaj K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2025
This tool best for lead generation marketing.
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
This tool is best for lead generation this is easy to use and this is customised.
What is your favorite aspect of this product?
This best for email marketing automation tool. We send thousands mail at time. We generate many leads.
What do you dislike most about this product?
Not any dislike for this tool.
What recommendations would you give to someone considering this product?
This tool is best for lead generation and this is fully automations tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
KIMUTAI D.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2025
Manageable E-mail Marketing
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Mailchimp intuitive builder is user-friendly, making it easy for us to produce outclass and mobile-responsive emails regardless of our technical capabilities. Another similar platform usually offers complex interfaces, whereas Campaign 91制片厂er simplifies the complex designing process while preserving the standards of functionality.
What is your favorite aspect of this product?
I like ability to send personalized and targeted email messages to the right audience.Mailchimp increases customers engagement.It is simple to track, measure and manage our marketing campaigns performance with this tool.It has a responsive and friendly user interface to work with.
What do you dislike most about this product?
Nothing to dislike as per my knowledge and experience I think Mailchimp has been good for me.
What recommendations would you give to someone considering this product?
I would like to highly recommend to people and business owner to use Mailchimp.
Pros
- Saves Time
- Respectful
- Generous Negotitation
- Over Delivered
