LogPoint SOAR Customer Reviews 2025 | Security Orchestration

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LogPoint

LogPoint SOAR

Composite Score

6.3 /10

CX Score

6.6 /10

17 Reviews

What is LogPoint SOAR?

LogPoint SOAR is an innovative security orchestration, automation, and response (SOAR) solution that brings cybersecurity efficiency and effectiveness to businesses of all sizes.

Company Details

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LogPoint SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogPoint SOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

74 Likeliness to Recommend

3
Since last award

94 Plan to Renew

1
Since last award

70 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogPoint SOAR?

9% Negative

11% Neutral

80% Positive

Pros

Reliable
Security Protects
Client Friendly Policies
Transparent

Feature Ratings

Average 71

Team Collaboration

Integration Capabilities

Feedback Loop

Orchestrate & Automate

Data Model

Case Management

Automated Phishing Handling

Collective Analytics Layer

Capable of Use Case Development

Management and Sharing of Intelligence

Dashboards

Vendor Capability Ratings

Average 69

Ease of Data Integration

Vendor Support

Ease of Implementation

Breadth of Features

Quality of Features

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

LogPoint SOAR Reviews

Manikanta P.

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Integrates with a wide range of security

Likeliness to Recommend

7 /10

What differentiates LogPoint SOAR from other similar products?

User-friendly and intuitive the platform is user-friendly and intuitive, making it easy for security teams to quickly set up new security policies and respond to security events in real-time. Robust reporting and analytics log Point SOAR provides robust reporting and analytics capabilities, enabling organizations to get a comprehensive view of their security posture and identify areas for improvement.

What is your favorite aspect of this product?

The ability to integrate with a wide range of security technologies is also a highly valued aspect of LogPoint SOAR, as it helps organizations to centralize and streamline their security operations

What do you dislike most about this product?

some users have reported that the platform can be resource-intensive, requiring powerful hardware and a fast network to run effectively.

What recommendations would you give to someone considering this product?

Evaluate the implementation process: Consider the implementation process of LogPoint SOAR and ensure that you have the resources and expertise necessary to effectively set up and configure the platform. Consider the level of support: Evaluate the level of support offered by LogPoint SOAR, including the availability of online resources, customer support, and training programs. Test the platform: If possible, try to test LogPoint SOAR in a demo environment before making a purchase to ensure that it meets your expectations and requirements.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Neelima M.

Role: Human Resources
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Multiple security products integrate easly

Likeliness to Recommend

7 /10

What differentiates LogPoint SOAR from other similar products?

The platform is user-friendly and intuitive, allowing security teams to quickly and easily set up new security policies, and respond to security events in real-time. LogPoint SOAR also provides robust reporting and analytics capabilities, enabling organizations to get a comprehensive view of their security posture and identify areas for improvement.

What is your favorite aspect of this product?

The ability to integrate with a wide range of security technologies is also a highly valued aspect of LogPoint SOAR, as it helps organizations to centralize and streamline their security operations. Additionally, the platform's user-friendly and intuitive interface, and its robust reporting and analytics capabilities, are also highly appreciated by many users.

What do you dislike most about this product?

Some users have reported that the platform can be complex to set up and configure, and that the initial learning curve can be steep for those who are new to security operations and analytics. Additionally, some users have reported that the platform can be resource-intensive, requiring powerful hardware and a fast network to run effectively.

What recommendations would you give to someone considering this product?

Consider the cost Evaluate the cost of LogPoint SOAR and compare it with other similar products to ensure that it fits within your budget. Evaluate the implementation process Consider the implementation process of LogPoint SOAR and ensure that you have the resources and expertise necessary to effectively set up and configure the platform. Consider the level of support evaluate the level of support offered by LogPoint SOAR, including the availability of online resources, customer support, and training programs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ranjeet M.

Role: Vendor Management
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Fantastic product,in case management

Likeliness to Recommend

10 /10

What differentiates LogPoint SOAR from other similar products?

Integrated thread intelligence Case management Automation Case management Provided security Provide infrastructure

What is your favorite aspect of this product?

Case management and security mangement

What do you dislike most about this product?

Everything is good, mostely features like visualise and data deployed

What recommendations would you give to someone considering this product?

It helps to automate task between various people.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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LogPoint SOAR

What is LogPoint SOAR?

Company Details

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LogPoint SOAR Ratings

74 Likeliness to Recommend

3 Since last award

94 Plan to Renew

1 Since last award

70 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love LogPoint SOAR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Feedback Loop Leverage the feedback loop to enable faster, more accurate actions as you anticipate and thwart a threat actor鈥檚 next move.

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Data Model Flexible data model that supports bespoke indicators. Associations can be formed between different objects, e.g. between threat actors and their capabililities.

Case Management Reduction in false positives by integrating threat intelligence directly in case reports by linking cases and to historical or other ongoing cases.

Automated Phishing Handling Eliminate the burden of manually analyzing and remediating the growing volume of phishing emails.

Collective Analytics Layer Ground truth telemetry from other analysts around the globe is provided anonymously and automatically.

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Management and Sharing of Intelligence The ability to heavily leverage a REST API and represent data in a way that can be shared among multiple teams and tools. STIX/TAXII support.

Dashboards Create multiple, custom dashboards tailored to different teams.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

LogPoint SOAR Reviews

Manikanta P.

Integrates with a wide range of security

Likeliness to Recommend

Pros

Neelima M.

Multiple security products integrate easly

Likeliness to Recommend

Pros

Ranjeet M.

Fantastic product,in case management

Likeliness to Recommend

Pros

Title

3
Since last award

1
Since last award

2
Since last award

Feature Ratings

Team Collaboration

Integration Capabilities

Feedback Loop

Orchestrate & Automate

Data Model

Case Management

Automated Phishing Handling

Collective Analytics Layer

Capable of Use Case Development

Management and Sharing of Intelligence

Dashboards

Vendor Capability Ratings

Ease of Data Integration

Vendor Support

Ease of Implementation

Breadth of Features

Quality of Features

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training