.png)
What is LastPass Password Management?
LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceLastPass Password Management Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on LastPass Password Management.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
91 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LastPass Password Management?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Multi-Factor Authentication (MFA)
Encryption and Decryption
Vault for Each User
Work and Personal
Autosave and Autofill
Access From Multiple Devices
Credential Rotation
Team Management
End User Self Serve
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
LastPass Password Management Reviews

Stephen L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
Generate the strong password with LastPass
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
I like the way it generate the strong passwords and keep them secure. Other tools provide this feature but, the features Lastpass provide are outstanding and trustworthy. I easily store the documents and different payment details and utilize them with a single click.
What is your favorite aspect of this product?
I like using LastPass because of its cloud based accessibility feature so I can access from any device at any time and it also syncs passwords across browsers automatically. I am able to share credentials without revealing my actual password and can control access over it. It does contain Security Dashboard feature, allowing me to check if credentials are weak or are being reused or if part of any known data breaches. I think having Customizable Access Control feature is much important and how LastPass is offering it with great ease.
What do you dislike most about this product?
Although being Cloud based is great, but LastPass lacks in providing fulltime offline access like I am able to view my vault but not able to make any edits to it.
What recommendations would you give to someone considering this product?
I would recommend you to first create a strong, unique master password as it will be your key to whole other parts to access and enable the MFA, prevents you from any possible incidents.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity

Celestine D.
- Role: Operations
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Simplifies Passwords
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
It offers a balance ease of use and strong security
What is your favorite aspect of this product?
The effortless password autofill and secure sharing
What do you dislike most about this product?
Its outdated interface
What recommendations would you give to someone considering this product?
LastPass is user friendly and secure for basic password management,
Pros
- Inspires Innovation
- Saves Time
- Security Protects
- Continually Improving Product

Megan B.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2025
An In-depth Look at LastPass
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
It gives advanced features of sharing which permits us to safely share passwords, credentials, and notes with other parties. It is also ideal for household use giving us family plan support with shared files and personalized vaults. Its features like centralized admin control and integration with (SSO) cater business to the high end.
What is your favorite aspect of this product?
It is a blend of easiness, security guard, and feature-rich software that is helpful for individuals as well as businesses. Its business-eccentric feature Single Sign-On (SSO) supports centralizing admin controls, and provides in-depth security reporting, thus making it a great choice. Its dark web monitoring aspect alerts you in case our passwords are misused by any breaches or appear on any other device. Moreover, it is a reliable tool which gives secure services.
What do you dislike most about this product?
I face performance issues occasionally for example in the dawdling process while syncing the passwords and with browsing extensions, which leads to stress in achieving deadlines due to disruption in smooth workflow.
What recommendations would you give to someone considering this product?
Although it assures you good security about your data, it is suggested to back up your sensitive data periodically. Make sure to export your passwords using its vault recovery if you face issues relating to accounts to make it a trustworthy password-managing software for your system.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity