Kudos Customer Reviews 2025

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Kudos Inc

Kudos

Composite Score

8.8 /10

CX Score

9.0 /10

97 Reviews

What is Kudos?

As a communication tool, Kudos enables team members, managers and leadership to stay connected, collaborate and coach. It promotes the entire team to share important information, from personal status updates to the organizational vision and goals.

Company Details

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Awards & Recognition

Kudos won the following awards in the Employee Rewards and Recognition category

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2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact

Latest Award, 2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2022

Kudos Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kudos.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

99 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kudos?

1% Negative

5% Neutral

94% Positive

Pros

Efficient Service
Fair
Performance Enhancing
Trustworthy

Feature Ratings

Average 83

Peer to Peer Recognition

Employee Portal

Social Recognition

Leaderboards

Surveys Feedback

Automatic Notifications

Goal Setting

Metrics and Analytics

Mobile Functionality

Gamification

3rd Party Integration

Vendor Capability Ratings

Average 81

Ease of Implementation

Quality of Features

Breadth of Features

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Also Featured in...

Employee Engagement

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Kudos Videos

Kudos Reviews

MICHELLE G.

Role: Industry Specific Role
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

LOOKING FORWARD TO USING THIS MORE.

Likeliness to Recommend

9 /10

What differentiates Kudos from other similar products?

I LIKE BEING ABLE TO RECOGNIZE PEOPLE ACHIEVEMENTS AND REACHING OUT TO PEOPLE.

What is your favorite aspect of this product?

RECOGNIZING ACHIEVEMENTS.

What do you dislike most about this product?

NOTHING SO FAR

What recommendations would you give to someone considering this product?

I REALLY LIKE THE WAY WE CAN COMMNICATE WITH KUDOS.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Ella B.

Role: Human Resources
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

East and motivational

Likeliness to Recommend

10 /10

What differentiates Kudos from other similar products?

I cant really answer since Ive not used others much.

What is your favorite aspect of this product?

Being able to recognize others for their work showing that it doesnt go un noticed

What do you dislike most about this product?

How expensive the rewards are

What recommendations would you give to someone considering this product?

Its a great tool!

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Cons

Less Effective Service

Laurelle W.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Easy to use, works well

Likeliness to Recommend

10 /10

What differentiates Kudos from other similar products?

It works well

What is your favorite aspect of this product?

Leaving notes

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Nothing at all

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Kudos

What is Kudos?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

Kudos Ratings

91 Likeliness to Recommend

1 Since last award

99 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Kudos?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Peer to Peer Recognition Allows peers to recognize each other, not just top-down鈥�

Employee Portal Includes discussion and chat, information sharing, and employee engagement.

Social Recognition Ways for people to see recognition and share it 鈥� badges, newsfeed, etc鈥�.

Leaderboards Provides the ability to obtain a sense of how members are interacting within the community by ranking members according to points, badges, awards earned

Surveys Feedback Enables surveys/feedback forms to be sent to customers鈥�

Automatic Notifications Push notifications/reminders to employees via email, mobile, etc.

Goal Setting The process of identifying something that you want to accomplish and establishing measurable goals and timeframes

Metrics and Analytics Ability to track and measure different aspects of recognition, dashboards, reference checking, and reporting

Mobile Functionality Can be used on mobile devices鈥�

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

3rd Party Integration The system integrates with other 3rd party applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Employee Engagement

Kudos Videos

Great Culture Starts with Kudos

Kudos Reviews

MICHELLE G.

LOOKING FORWARD TO USING THIS MORE.

Likeliness to Recommend

Pros

Ella B.

East and motivational

Likeliness to Recommend

Pros

Cons

Laurelle W.

Easy to use, works well

Likeliness to Recommend

Pros

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1
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Feature Ratings

Peer to Peer Recognition

Employee Portal

Social Recognition

Leaderboards

Surveys Feedback

Automatic Notifications

Goal Setting

Metrics and Analytics

Mobile Functionality

Gamification

3rd Party Integration

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Breadth of Features

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement