Kobiton Customer Reviews 2025

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Kobiton

Composite Score

7.8 /10

CX Score

7.9 /10

65 Reviews

What is Kobiton?

Kobiton is how companies make their mobile apps work better everywhere. Using real devices and next-gen automation, you can test your app in a fraction of the time it would normally take.

Company Details

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Kobiton Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kobiton.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

95 Plan to Renew

68 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kobiton?

4% Negative

14% Neutral

82% Positive

Pros

Trustworthy
Respectful
Caring
Client Friendly Policies

Feature Ratings

Average 73

Mobile Security Testing

Pipeline Integrations

Functional Testing

Virtual Mobile Devices

Device and OS Versions Coverage

Mobile Test Environment and Lab Management

Cloud Device Farm (Physical and Simulator)

3rd Party Testing Tool Integration

Artifact Management

Browser Testing

Test Run Workflow Manager

Vendor Capability Ratings

Average 70

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Kobiton Reviews

Gary F.

Role: Information Technology
Industry: Transportation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Stability and Frustration

Likeliness to Recommend

6 /10

What differentiates Kobiton from other similar products?

Exclusive Mobile offering

What is your favorite aspect of this product?

Range of devices. Dashboards are quite intuitive, session information, video recordings etc

What do you dislike most about this product?

Frequent instability of devices - Devices not up and running - Devices slow to launch - Devices crashing - Slow resolution time. The above happened at key times for us during high priority projects!

What recommendations would you give to someone considering this product?

Performance and Usability of the devices is key! If this is not there, then it doesn't matter what bells and whistles are added on, value will not be obtained!

Pros

Respectful
Transparent
Friendly Negotiation
Security Protects

Cons

Less Reliable
Less Productive
Less Effective Service

Vishwa T.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2023

Kobiton is a efficient cloud device platform.

Likeliness to Recommend

10 /10

What differentiates Kobiton from other similar products?

Ease of using the platform and connected devices in a better way compared to other cloud device platforms

What is your favorite aspect of this product?

UI and fast responsiveness

What do you dislike most about this product?

Not any at the moment

What recommendations would you give to someone considering this product?

Making the user experience much better to attract more customers and improve the maintenance activities

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2023

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

Pros

Trustworthy
Efficient Service
Caring
Saves Time

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Kobiton

What is Kobiton?

Company Details

Need Assistance?

Kobiton Ratings

79 Likeliness to Recommend

1 Since last award

95 Plan to Renew

68 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love Kobiton?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Security Testing Verify and validate mobile applications abide to security and confidentiality standards, policies and controls to prevent unauthorized access.

Pipeline Integrations Ability of the platform to integrate with your Continuous Integration tools to improve efficiency and throughput.

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Virtual Mobile Devices Provides multiple testing environments (Emulator and/or Simulator) to support different operating systems, legacy versions, and support for new versions.

Device and OS Versions Coverage Support for the mobile devices and OS versions you want to test on and when you need to test on them.

Mobile Test Environment and Lab Management Create, organize, and manage mobile devices, apps, and users etc. across multiple sessions concurrently.

Cloud Device Farm (Physical and Simulator) Enables parallel testing of mobile devices in the public and private cloud.

3rd Party Testing Tool Integration Out-of-the-box support the management, orchestration and facilitation of mobile application testing involving 3rd party open source or proprietary tools.

Artifact Management Testing artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Kobiton Reviews

Gary F.

Stability and Frustration

Likeliness to Recommend

Pros

Cons

Vishwa T.

Kobiton is a efficient cloud device platform.

Likeliness to Recommend

Pros

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

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Feature Ratings

Mobile Security Testing

Pipeline Integrations

Functional Testing

Virtual Mobile Devices

Device and OS Versions Coverage

Mobile Test Environment and Lab Management

Cloud Device Farm (Physical and Simulator)

3rd Party Testing Tool Integration

Artifact Management

Browser Testing

Test Run Workflow Manager

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features