What is KnowBe4 Security Awareness Training?
KnowBe4's Security Awareness Training (KSAT) is the world's largest security awareness and simulated social engineering product. It combines an expansive content library localized in 35 languages, AI-driven simulated phishing and training, and enterprise-grade reporting. On average, KSAT reduces an organization's Phish-prone Percentage (phishing click rate) from 30% to less than 5% after 12 months.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love KnowBe4 Security Awareness Training?
Pros
- Security Protects
- Efficient Service
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Interactive Training
Knowledge Tests
Content Quality
Topic Breadth
LMS Integration
Variety of Training Materials
Simulated Attacks
Real-time analytics
Integration
Ease of User Management
Just in Time Alerts
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Ease of Implementation
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Ease of Data Integration
Vendor Support
KnowBe4 Security Awareness Training Reviews
Jeneen R.
- Role: Finance
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Feb 2024
This is a great and easy to use software.
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
The software helps companies take preventative measures ahead of time until other similar products. The layout of this software helps everything stay organized.
What is your favorite aspect of this product?
I love the brief updates about the news that鈥檚 incorporated into this software. It鈥檚 interesting to see the combination.
What do you dislike most about this product?
There is nothing I dislike. The software has helped my company work better.
What recommendations would you give to someone considering this product?
Test it out and train employees to work with this before mandating it.
Pros
- Enables Productivity
- Efficient Service
- Acts with Integrity
- Includes Product Enhancements
Cons
- Less Respectful
- Less Friendly Negotiation
- Leverages Incumbent Status
Silvana G.
- Role: Operations
- Industry: Insurance
- Involvement: End User of Application
Submitted Mar 2024
Easy to use.
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
KnowBe4 is very easy to use and provided a variety of training for all of the team members.
What is your favorite aspect of this product?
The variety of the training has so much information about of the awareness.
What do you dislike most about this product?
They send so many reminders, I don't think is necessary a bad thing, but just saying.
What recommendations would you give to someone considering this product?
Yes, do it and it will save the life of your IT department.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Idris R.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Best platform for engaging and Simulated learnings
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
It's Phishing Simulation is the best tool that I came across in the market
What is your favorite aspect of this product?
User-Friendly Interface
What do you dislike most about this product?
pricing is on the higher side
What recommendations would you give to someone considering this product?
DO a proper demo and trial of the tool to analyze whether this will suit your organization's need or not
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Respectful
Cons
- Less Effective Service
- Wastes Time
- Less Generous
