What is KnowBe4 Security Awareness Training?
KnowBe4's Security Awareness Training (KSAT) is the world's largest security awareness and simulated social engineering product. It combines an expansive content library localized in 35 languages, AI-driven simulated phishing and training, and enterprise-grade reporting. On average, KSAT reduces an organization's Phish-prone Percentage (phishing click rate) from 30% to less than 5% after 12 months.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love KnowBe4 Security Awareness Training?
Pros
- Security Protects
- Efficient Service
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Interactive Training
Knowledge Tests
Content Quality
Topic Breadth
LMS Integration
Variety of Training Materials
Simulated Attacks
Real-time analytics
Integration
Ease of User Management
Just in Time Alerts
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Ease of Implementation
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Ease of Data Integration
Vendor Support
KnowBe4 Security Awareness Training Reviews
Kalikiri S.
- Role: Finance
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Game changer to Phishing attacks
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
Provides best animated awareness to real-world phishing attached which makes easy to understand and secure work place. Provides monthly trainings.
What is your favorite aspect of this product?
Running customizable phishing campaigns. Analyst reports on how our employees getting phished and how alert they are.
What do you dislike most about this product?
Nothing i dislike,
What recommendations would you give to someone considering this product?
it's great tool to bring security and phishing awareness in work places.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Paul A.
- Role: Information Technology
- Industry: Finance
- Involvement: Initial Implementation
Submitted Mar 2024
Easy to use and End Users/Clients like features
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
integrates baseline testing using mock attacks, engaging interactive web-based training, and continuous assessment through simulated phishing attacks to build a more resilient and secure organization.
What is your favorite aspect of this product?
"The Inside Man" provides an engaging way to increase user awareness. The third strength is customer support and service. We have quarterly check-in calls with the account manager to go over what has been working, what is new, and answer technical questions.
What do you dislike most about this product?
thing that could be improved would be the ability to customize content within a module.
What recommendations would you give to someone considering this product?
Make sure you have plans for deployment and testing of software before its deployed to test staff/company
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Jenna H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2024
Easy to navigate,fake emails can be frustrating
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
The integration with other internal systems and the gamification of videos and modules and 鈥減ersonal risk score鈥�
What is your favorite aspect of this product?
Gamification
What do you dislike most about this product?
The fake phishing emails feel like corporate entrapment
What recommendations would you give to someone considering this product?
Be careful with the way this is communicated on roll out- it can feel like a lack of employee trust motivated the purchase when actually it鈥檚 often regulatory/ security compliance
Pros
- Security Protects
- Respectful
- Helps Innovate
- Reliable
Cons
- Less Productive
- Wastes Time
- Less Performance Enhancing
