What is Kaseya VSA?
Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA, offering remote monitoring and management for all IT functions integrated in a single console. Maximize your IT team鈥檚 efficiency, streamline operations and enhance service delivery across your IT landscape with Kaseya VSA.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
90 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kaseya VSA?
Pros
- Enables Productivity
- Caring
- Reliable
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Patch Management
Remote Control
Process Automation
Discovery
Endpoint Backup
Real User Monitoring
Anti Malware Signature Detection
Remote NOC, SOC, Helpdesk Integration
Ransomware Recovery and Removal
Network Management
Support for IoT Devices
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Business Value Created
Vendor Support
Availability and Quality of Training
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
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Kaseya VSA Reviews
Bruno M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2024
Powerful IT manegament tool
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Very well know among IT professionals
What is your favorite aspect of this product?
Remote Monitoring: Kaseya VSA provides real-time monitoring and management to help IT professionals do their job. and patch Management:automatically updates assets with security patches and software updates.
What do you dislike most about this product?
Cost, the product is very pricey
What recommendations would you give to someone considering this product?
Have someone who really understand the product and it's funcionalities before you buy it considering that the price is high,
Pros
- Enables Productivity
- Efficient Service
- Saves Time
- Respectful
Asif A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Remote Monitoring tool by Kaseya
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Kaseya integrates all the major leaders of the RMM market like Datto, Acronis. So now the number of features and product are more in Kaseya VSA.
What is your favorite aspect of this product?
Remote monitoring tool is very safe and reliable to preform activities. Agent procedures module is just wonderful to put jobs/automation in N number of systems automatically. Reporting process is also very smooth for auditing.
What do you dislike most about this product?
Various bugs and features request raised but resolution on them and service is little late . Product performance is fine but sometime on SaaS we face large downtimes.
What recommendations would you give to someone considering this product?
Good to go as a RMM , good features but need to make sure in starting about everything.
Pros
- Reliable
- Efficient Service
- Fair
- Altruistic
Robin P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Lots of features, but at a cost.
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Full suite of features available. True single pain of glass for your agents.
What is your favorite aspect of this product?
Single pane of glass. Agents don't need to keep dipping out into other software, this makes it easier to join everything together so that it works seamlessly with our needs.
What do you dislike most about this product?
not much, it has continued to improve of the years
What recommendations would you give to someone considering this product?
Invest the time to customise it, and get it to do what you need. It will be worth it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
