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JotForm Logo
JotForm Logo
Jotform, Inc.

JotForm

Composite Score
8.6 /10
CX Score
8.8 /10
Category
JotForm
8.6 /10

What is JotForm?

Create online forms the easy way. Whether you鈥檙e looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm鈥檚 easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

Company Details


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JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JotForm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

88 Plan to Renew

4
Since last award

80 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Friendly Negotiation
  • Security Protects

Feature Ratings

Average 81

Security

83

Electronic Signatures

83

Mobility

82

Drag and Drop Design

81

Workflow Automation

80

Data Analysis and Survey Function

79

Field Configuration and Customization

78

APIs and Integration

78

Version Management

77

State Transformation

77

Vendor Capability Ratings

Average 80

Ease of Data Integration

84

Business Value Created

83

Usability and Intuitiveness

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

80

Product Strategy and Rate of Improvement

80

Ease of IT Administration

80

Ease of Implementation

80

Vendor Support

79

Availability and Quality of Training

78

JotForm Reviews

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Vendor Selection and Purchasing
Validated Review
Anonymous Reviewer

Submitted Mar 2020

Easy to use with little effort

Likeliness to Recommend

6 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Vendor Selection and Purchasing
Validated Review
Anonymous Reviewer

Submitted Mar 2020

Fantastic Product!

Likeliness to Recommend

1 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ami M.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

This is very easy to use and I am very happy!

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

Its very easy to use and intuative

What is your favorite aspect of this product?

The drag and drop form creation

What do you dislike most about this product?

Nothing. I really enjoy using it

What recommendations would you give to someone considering this product?

Give it a try. Even if youre not computer savvy its very easy to use.

Pros

  • Acts with Integrity
  • Reliable
  • Enables Productivity
  • Trustworthy

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