What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Enables Productivity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Calendar Integration
Email Synchronization & Tracking
Hierarchical Task Management
Retainer Management
Resource Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Vidhi A.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2025
Delightful product, helps organize tasks
Likeliness to Recommend
What differentiates Jira from other similar products?
What sets Jira apart is its customizability, wide range of features provided, stron Agile Support and easy integration with other products like gitlab, confluence etc.
What is your favorite aspect of this product?
It can work for any team, from software development to marketing. It aligns well with any methodology.
What do you dislike most about this product?
Too many features and integrations can be overwhelming for new users.
What recommendations would you give to someone considering this product?
go for it and make your task/project management better.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michael M.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2025
Ideal for planning and tracking my projects.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira's ability to support multiple use cases, as far as project management goes, is what I think differentiates it from potential substitutes that I have had access to. At the point in time, Jira is deployed by several departments within my organization for this same reason.
What is your favorite aspect of this product?
Jira is safe and we have always found it secured. I have mostly been impressed with how customizable Jira is. As a result of the customizable nature of Jira, my team successfully creates visual representations of our inhouse processes, to initiate custom filters and finetune Jira to fit into the specific needs of my team , as far as our project management needs goes.
What do you dislike most about this product?
Apart from the availability of Scrum and Kanban boards, Jira doesn't have a lot of tools for team collaboration improvement and effectiveness. Albeit, we navigated this conundrum by integrating Jira with Slack for collaborative purposes. However, out of the box, Jira 's collaborative strength is limited.
What recommendations would you give to someone considering this product?
In my experience, Jira has made my team more productive. I reckon it will be the same for many other teams who adopt Jira.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Rahul K.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
"Great for project-management teams."
Likeliness to Recommend
What differentiates Jira from other similar products?
Agile focus differs jira from asana.
What is your favorite aspect of this product?
I like how powerful the reporting tools are for project health monitoring.
What do you dislike most about this product?
More features or users can raise prices.
What recommendations would you give to someone considering this product?
Development's main project management tool is jira.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
