
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Enables Productivity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Calendar Integration
Email Synchronization & Tracking
Hierarchical Task Management
Retainer Management
Resource Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews

Yesenia M.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted May 2022
Easy to use
Likeliness to Recommend
What differentiates Jira from other similar products?
The colaborate festures
What is your favorite aspect of this product?
Everything. The boards, the estructure
What do you dislike most about this product?
Nothing, I use it鈥檚 features in a very good form
What recommendations would you give to someone considering this product?
You need to have the knowledge in scrum an f projec
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
- Role: Sales Marketing
- Industry: Other
- Involvement: Initial Implementation
Submitted May 2022
Fantastic product,it allows us to streamline procc
Likeliness to Recommend
Pros
- Performance Enhancing
- Effective Service
- Fair
- Appreciates Incumbent Status
Cons
- Slower Product Innovation
- Less Efficient Service

Airton O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Monitoring of the project's progress.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is exceptional in the following areas: It's useful for laying out the scope of important features or product launches in a way that everyone can see. Managers can view and understand expectations for when a project will be delivered, get a sense of individual/team/project capacity, and track additional work with project schedule/velocity tracking. Flexible for automatic creation of columns by category, issue date and time, agent who handled it, resolution status, and other data that helps in tracking support requests.
What is your favorite aspect of this product?
I like Jira is a software that allows us to keep track of problems and situations such as: The progress and resolution of situations, offers the information that is required to track the development of a project. With availability of task management tools such as progress/reject charts, sprint reports, velocity charts, scrum and Kanban boards. It facilitates the agile development methodology and is compatible. You can start with a project template or create custom workflows. Useful for keeping track of each piece of work that needs to be completed through the workflow steps.
What do you dislike most about this product?
There are problems with Jira, like any other program, such as the following: Tasks could not be loaded, to load the entire page. Your email inbox is full of notifications.
What recommendations would you give to someone considering this product?
I recommend Jira because it is beneficial for: It has a host of integrations to help you create, prioritize, and track the progress of tasks across multiple team members. Track tasks, defects, and deadlines, as well as internal processes, requests, and status, as well as tickets. Resolve commercial issues and follow up on tasks by all staff.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing