Ivalua Customer Reviews 2025

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Ivalua

Composite Score

7.0 /10

CX Score

6.9 /10

33 Reviews

What is Ivalua?

The Ivalua Strategic Sourcing solution provides a comprehensive, intuitive and collaborative toolset to automate sourcing of 100% of your spend no matter how simple or complex, tactical or strategic the sourcing process is. Ivalua helps you to effectively manage all your spend and suppliers on a single platform to generate value across the Source-to-Pay cycle.

Company Details

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Awards & Recognition

Ivalua won the following awards in the Strategic Sourcing category

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2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

7 Top Rated Features

2024

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

4 Top Rated Features

2023

2 Top Rated Capabilities

2 Top Rated Features

2022

Ivalua Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ivalua.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

8
Since last award

92 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ivalua?

9% Negative

10% Neutral

81% Positive

Pros

Respectful
Acts with Integrity
Efficient Service
Saves Time

Feature Ratings

Average 78

eAuction Functionality

Auction Management

Catalog Management

Procurement Management

Community Support

Workflow Management

Communications

Supplier Management

ERFx

Contract Management

Spend Analysis

Vendor Capability Ratings

Average 76

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Vendor Support

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ivalua Reviews

Role: Consultant
Industry: Consulting
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Jun 2022

Best product for sourcing and procurement

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shaily J.

Role: Consultant
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Fantastic tool for sourcing-contract.

Likeliness to Recommend

10 /10

What differentiates Ivalua from other similar products?

Award feature

What is your favorite aspect of this product?

Contract clauses

What do you dislike most about this product?

Time out error

What recommendations would you give to someone considering this product?

This is best project for S2C.

Pros

Performance Enhancing
Includes Product Enhancements
Appreciates Incumbent Status
Helps Innovate

JASWANT R.

Role: Consultant
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

Flexible Product

Likeliness to Recommend

8 /10

What differentiates Ivalua from other similar products?

The flexibility provided in the tool for customization to FIT in any requirement is a major differentiator

What is your favorite aspect of this product?

Overall customization can fit in direct purchasing aspects easily

What do you dislike most about this product?

The flexible customization creates an ambiguous environment between the client and the partner

What recommendations would you give to someone considering this product?

Kindly consider for direct Purchasing

Pros

Unique Features
Helps Innovate
Trustworthy
Inspires Innovation

Cons

Under Delivered

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Ivalua

What is Ivalua?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Ivalua Ratings

80 Likeliness to Recommend

8 Since last award

92 Plan to Renew

2 Since last award

77 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Ivalua?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

eAuction Functionality The ability to provide forward, reverse, Japanese, Dutch, and English step auctions.

Auction Management Includes bid management, bidder management and buyer notifications.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Community Support Highly personal support service to both buyer and supplier communities, ensuring proposal uptake and supplier help.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Communications Includes communication portals or secure messaging or automated alerts.

Supplier Management Supplier collaboration, including Quarterly Business Review Meetings, Scorecards, KPI and SLAs.

ERFx Evaluation and scoring of supplier responses.

Contract Management Includes automated contract renewal, approval process, compliance management, and contract database.

Spend Analysis Includes data visibility and quality, supplier ranking, and compliance and reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ivalua Reviews

Best product for sourcing and procurement

Likeliness to Recommend

Pros

Shaily J.

Fantastic tool for sourcing-contract.

Likeliness to Recommend

Pros

JASWANT R.

Flexible Product

Likeliness to Recommend

Pros

Cons

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Title

8
Since last award

2
Since last award

2
Since last award

Feature Ratings

eAuction Functionality

Auction Management

Catalog Management

Procurement Management

Community Support

Workflow Management

Communications

Supplier Management

ERFx

Contract Management

Spend Analysis

Vendor Capability Ratings

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Vendor Support

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement