Infosec IQ Customer Reviews 2025

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Infosec

Infosec IQ

Composite Score

8.2 /10

CX Score

8.4 /10

54 Reviews

What is Infosec IQ?

Infosec IQ security awareness and training empowers your employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, you鈥檒l have everything you need to prepare employees to detect, report and defeat cybercrime. Every aspect of the platform can be customized and personalized to match your organization鈥檚 culture and employees鈥� learning styles.

Company Details

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Awards & Recognition

Infosec IQ won the following awards in the Security Awareness & Training category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

7 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

1 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

8 Top Rated Capabilities

11 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Champion

2021

2021 Emotional Footprint Champion

2021

2020 Data Quadrant Champion

2020

Infosec IQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infosec IQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infosec IQ?

0% Negative

7% Neutral

93% Positive

Pros

Efficient Service
Caring
Trustworthy
Client Friendly Policies

Feature Ratings

Average 88

AI Capabilities

100

Simulated Attacks

Variety of Training Materials

Content Quality

Topic Breadth

Ease of User Management

Real-time analytics

LMS Integration

Just in Time Alerts

Customizability

Gamification

Vendor Capability Ratings

Average 88

Ease of Implementation

Vendor Support

Availability and Quality of Training

Business Value Created

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Infosec IQ Reviews

Rasitha A.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Best product, it has good training methodologies.

Likeliness to Recommend

8 /10

What differentiates Infosec IQ from other similar products?

KnowBe4 SANS Institute Cofense PhishLabs Sophos Rapid7 Barracuda Proofpoint

What is your favorite aspect of this product?

Security Awareness Computer-Based Training Infosec users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

What do you dislike most about this product?

No dislikes

What recommendations would you give to someone considering this product?

Pros

Efficient Service
Effective Service
Caring
Saves Time

Janis B.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Easy to implement and full of features!

Likeliness to Recommend

9 /10

What differentiates Infosec IQ from other similar products?

Price/functionality ratio, responsiveness of the sales team

What is your favorite aspect of this product?

Phishing simulator

What do you dislike most about this product?

A bit complex configuration of campaigns

What recommendations would you give to someone considering this product?

It's a great product and excellent customer service

Pros

Trustworthy
Caring
Respectful
Client Friendly Policies

Anand K.

Role: Information Technology
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

A practical approach!

Likeliness to Recommend

10 /10

What differentiates Infosec IQ from other similar products?

The contents and materials

What is your favorite aspect of this product?

Training and the interface

What do you dislike most about this product?

Fairly decent, nothing to complain

What recommendations would you give to someone considering this product?

A very high recommendation

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Infosec IQ

What is Infosec IQ?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

2021 Emotional Footprint Champion

2020 Data Quadrant Champion

Infosec IQ Ratings

89 Likeliness to Recommend

1 Since last award

96 Plan to Renew

89 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Infosec IQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

AI Capabilities Artificial intelligence to enhance Security Awareness & Training to yield insights from unstructured data leveraging ML, NLP, deep learning, semantic indexing

Simulated Attacks There is the ability to perform simulated end-user attacks. This includes mock spear-phishing, SMS phishing, and phone social engineering.

Variety of Training Materials Training is delivered through many media including videos, decks, emails, posters, and other supplemental training materials.

Content Quality The content of training is of high quality and goes to the desired level of depth regarding security best practices, while still engaging end users.

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Real-time analytics Monitor the behavior of the user or a group so it can provide reports and guidance on the risk profile and suggest training content

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Just in Time Alerts Integration with other security technologies, such as DLP, EPP, etc. allows users to be warned before taking potentially dangerous actions.

Customizability Training content can be modified or customized to organizational needs. This can be done through the product itself or by direct request to the vendor.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Infosec IQ Reviews

Rasitha A.

Best product, it has good training methodologies.

Likeliness to Recommend

Pros

Janis B.

Easy to implement and full of features!

Likeliness to Recommend

Pros

Anand K.

A practical approach!

Likeliness to Recommend

Pros

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Title

1
Since last award

1
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Feature Ratings

AI Capabilities

Simulated Attacks

Variety of Training Materials

Content Quality

Topic Breadth

Ease of User Management

Real-time analytics

LMS Integration

Just in Time Alerts

Customizability

Gamification

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Availability and Quality of Training

Business Value Created

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features