What is IdeaScale?
IdeaScale is an innovation management solution that links organizations to people with ideas. Those ideas can change the world 鈥� not just your business. Find ideas to aid in digital transformation, to face the age of automation, to fight climate change, inequality and beyond. Connect to the ideas that matter and start co-creating the future.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IdeaScale?
Pros
- Respectful
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Idea Capture
Idea Segmentation
Idea Funnel
Social Collaboration
Multiple Language Support
Advanced Search and Filtering
Application Integration
News Feed
Dashboards, Analytics and Reporting
Customizable Branding
Idea Scoring / Evaluation
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Ease of Customization
Ease of IT Administration
Vendor Support
Breadth of Features
Ease of Data Integration
IdeaScale Reviews
- Role: Consultant
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Great Product for decision making
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Keshavulu D.
- Role: Student Academic
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Jan 2025
product and its pricey
Likeliness to Recommend
What differentiates IdeaScale from other similar products?
IdeaScale stands out as a cloud-based innovation management platform that emphasizes crowdsourcing by enabling organizations to gather, develop, and prioritize ideas from a broad audience, including employees, customers, and the public. Its customizable workflows support a stage-gate process for refining and selecting ideas, while integrations with tools like Slack, Salesforce, and SharePoint allow seamless workflow incorporation. Designed for scalability, IdeaScale caters to diverse clients, from small businesses to large government agencies. Additionally, its user engagement features, such as idea submission, commenting, and voting, foster,
What is your favorite aspect of this product?
I don't have personal preferences, but if I were to highlight a standout feature of IdeaScale, it would be its crowdsourcing capabilities. The ability to gather ideas from a wide range of stakeholders鈥攅mployees, customers, and even the public鈥攅mpowers organizations to harness diverse perspectives and innovative solutions. This inclusive approach not only enhances creativity but also fosters a sense of collaboration and engagement among participants.
What do you dislike most about this product?
While I don鈥檛 have personal dislikes, common feedback about IdeaScale includes concerns about its complexity for new users and customization limits. For organizations unfamiliar with innovation management platforms, the variety of features and workflows can feel overwhelming without proper onboarding. Additionally, while IdeaScale offers flexibility, some users report that deeper customizations or unique integrations may require technical expertise or external support. Addressing these areas could improve accessibility and user satisfaction.
What recommendations would you give to someone considering this product?
Define Your Goals: Clearly identify the innovation challenges or opportunities you want to address and ensure IdeaScale's features align with those needs. Leverage Onboarding Support: Take full advantage of the training and resources IdeaScale provides to reduce the learning curve and maximize platform utility.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Effective Service
Cons
- Charges for Enhancements
- Security Frustrates
Milan P.
- Role: Public Sector
- Industry: Government
- Involvement: End User of Application
Submitted Jan 2025
Great product but pricey
Likeliness to Recommend
What differentiates IdeaScale from other similar products?
IdeaScale focuses on crowd-driven innovation with tools for idea collection, voting, and collaboration, along with customization and scalability for various use cases.
What is your favorite aspect of this product?
The focus on engaging diverse participants through voting and collaboration to surface the best ideas.
What do you dislike most about this product?
I don't have anything that comes to mind right now.
What recommendations would you give to someone considering this product?
Ensure you have a clear strategy for engaging participants and defining evaluation criteria to make the most of the platform's features.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
