
What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Performance Enhancing
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Marketing Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Business Value Created
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
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Lead Management
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Sales Analytics
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Customer Intelligence
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Sales Enablement
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Customer Relationship Management - Enterprise
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HubSpot Sales Hub Reviews
Peter R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Highly Effective CRM platform!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It鈥檚 user-friendly and offers powerful automation features without requiring extensive technical skills. Additionally, its built-in CRM is free, scalable, and easily customizable, making it a flexible solution for businesses of all sizes.
What is your favorite aspect of this product?
The integration between sales and marketing data helps to create a unified customer view, which improves personalization and conversion.
What do you dislike most about this product?
The pricing can quickly become expensive as you scale up, especially if you require premium features or access to advanced reporting.
What recommendations would you give to someone considering this product?
The more integrated your tools are, the more value you鈥檒l get from HubSpot by creating a seamless workflow across departments.
Pros
- Effective Service
- Altruistic
- Friendly Negotiation
- Security Protects

Artyom C.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Great SF Sales Competitor to look out for.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
very user friendly even for people with no CRM experience, this will get them rolling especially for BDRs
What is your favorite aspect of this product?
Probaly the UI and UX are great, super easy to teach people, everything is out there.
What do you dislike most about this product?
Only thing is you have to think a bit more out of the box rather than ready solutions.
What recommendations would you give to someone considering this product?
Find someone that is proficient in hubspot, or if you are quite tech savy their forums are incredibly good and people reply incredibly fast,
Pros
- Inspires Innovation
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
Cons
- Less Performance Enhancing
- Less Productive
- Commodity Features

Ricardo F.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2024
Very good CRM
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Very easy to use and has a lot of capabilities
What is your favorite aspect of this product?
Simplicity of use and easy to understand
What do you dislike most about this product?
Sometimes it might get a little confusing when checking in the menus
What recommendations would you give to someone considering this product?
Go for it, it's one of the bests and most well known software for a reason, it's very good
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity