What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceHubSpot Sales Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HubSpot Sales Hub.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Business Value Created
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 9.0
View HubSpot Sales Hub in this category (opens in a new tab)
Appointment Scheduling
Translation missing: en.product_page.ratings.score 9.0
View HubSpot Sales Hub in this category (opens in a new tab)
Lead Management
Translation missing: en.product_page.ratings.score 9.0
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Intelligence
Translation missing: en.product_page.ratings.score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Enablement
Translation missing: en.product_page.ratings.score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.4
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
Clay P.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jan 2023
Organize each sales stage to maximize efficiency
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
You can use it to coordinate your team's efforts across the various stages of the sales cycle, including marketing, presales, sales, customer service, etc. Even a novice CRM configurer may get their feet wet and set up the framework for their organization.
What is your favorite aspect of this product?
It facilitates the coordination of your team's efforts throughout the many stages of the sales cycle (marketing, presales, sales, cs, etc.). Finding and fixing holes in your operation's structure to boost profits with minimal effort is the key to running a successful business.
What do you dislike most about this product?
There some difficulty in preserving data consistency due to the intricacy of modification within the hub. Don't get me wrong; the platform performs admirably in the vast majority of uses; I just want to point out that they are aware that certain functionalities may introduce noise to the data.
What recommendations would you give to someone considering this product?
However, as its users mature, their understanding deepens, and its process design expands, it can take on ever-more intricate and expansive configurations. The internet abounds with resources for mastering HubSpot. Their official documentation is also excellent for newcomers.
Pros
- Reliable
- Efficient Service
- Client's Interest First
- Helps Innovate
Guanlin L.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jan 2023
It's sales focused, but may not fit your industry
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot wins on its more modernized user interface and integration with other tools
What is your favorite aspect of this product?
HubSpot is really sales focused, with many tools provided to drive the sales result, it is definitely useful
What do you dislike most about this product?
It wasn't a dislike, just a bit disappointed HubSpot isn't sophisticated enough to cater to specific industries and data housing needs.
What recommendations would you give to someone considering this product?
If your business model is really straightforward and sales-driven, and the operation involves multiple teams or members of the team. HubSpot should be able to do plenty of good for you
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Rebecca S.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Jan 2023
Very user friendly and intuitive!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The customization is great. The dashboard is very easy to navigate.
What is your favorite aspect of this product?
I like the ability to automate my tasks
What do you dislike most about this product?
There are some issues with importing accounts and contacts that become duplicates
What recommendations would you give to someone considering this product?
Make sure sales and marketing are properly trained to get the most out of the software
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
