What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceHubSpot Sales Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HubSpot Sales Hub.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Business Value Created
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 9.0
View HubSpot Sales Hub in this category (opens in a new tab)
Appointment Scheduling
Translation missing: en.product_page.ratings.score 9.0
View HubSpot Sales Hub in this category (opens in a new tab)
Lead Management
Translation missing: en.product_page.ratings.score 9.0
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Intelligence
Translation missing: en.product_page.ratings.score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Enablement
Translation missing: en.product_page.ratings.score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.4
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
Mahidhar A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
Best Sales Management Experience, Hands down!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It's an all-in-one tool. We can establish an effective sales structure using Hubspot which is a clear differentiator from the competitors. Thanks to Hubspot, the management team can have greater visibility on what's happening with the leads that are added into the pipeline and we are able to streamline our sales structure in a better way.
What is your favorite aspect of this product?
With the tasks feature, I can easily assign tasks to the sales reps to follow up with the prospects, update deals, and delegate them to others to ensure everything happens at the right time to have much healthy sales pipeline. With the meetings feature, I can easily add my calendar link in the emails and prospects can directly set up meetings with me. Overall, Hubspot Sales Hub is the one tool that made my life easier by having everything in one place.
What do you dislike most about this product?
The tool is really great but it's too expensive, especially if you have a big team. As you deal with more users and more contacts, your costs will soar up to a level that you feel dependent on the tool and can't go out of it.
What recommendations would you give to someone considering this product?
Have a clear sales structure in your mind and enough budget to make the perfect use of Hubspot.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service
Gabby S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Love using HubSpot - Daily!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HS Sales is great because it keeps me organized in my day to day sales routine. I specifically like using the sales pipelines, so I know exactly what is happening with my prospects.
What is your favorite aspect of this product?
My favorite aspect of HS is out easy it is to use and navigate. I had no experience with HS before starting to use it and within 6 months I felt confident I could navigate and use a variety of features within the platform.
What do you dislike most about this product?
There are many features I feel like I could probably use, but do not because I am unaware of how to use them.
What recommendations would you give to someone considering this product?
I would highly recommend using HS sales because it has made my life less stressful at work and always keeping me organized.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nicholas W.
- Role: C-Level
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Mar 2023
Revolutionizes Your Sales Management
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
They have a great wraparound of services and options. The depth of the tools really makes it so you can not only manage your sales leads, but also build campaigns around how you want to reach out to your customers.
What is your favorite aspect of this product?
The quality of the sales and marketing tools. Also the ability to manage sales leads amongst your team.
What do you dislike most about this product?
I think the product would benefit from adding a recruiting arm to the program. I also think the program would benefit from adding more AI utility and ways to avoid sales and marketing email campaigns to not get flagged as spam.
What recommendations would you give to someone considering this product?
Review the options for sure, but if you can afford the program it will improve the way your business operates.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
