What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Business Value Created
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
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Appointment Scheduling
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Lead Management
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Customer Intelligence
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Sales Analytics
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Sales Enablement
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Customer Relationship Management - Enterprise
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HubSpot Sales Hub Reviews
Nicole H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
used to work well but competition has crept up
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
first one i used, not sure
What is your favorite aspect of this product?
lead generation
What do you dislike most about this product?
it is outdated
What recommendations would you give to someone considering this product?
look at the competition
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mark C.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
All-in-one marketing platform
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub is unique compared to other CRM software because of its user-friendly interface, robust set of sales tools, and deep integration with other tools. Its free version also provides many features that other CRM tools require paid subscriptions for.
What is your favorite aspect of this product?
its all-in-one approach, which provides businesses with a comprehensive suite of tools for our marketing and sales team,
What do you dislike most about this product?
It's pricing, it's expensive, especially for small businesses or a start up/
What recommendations would you give to someone considering this product?
Invest in training: To maximize the benefits of HubSpot, consider investing in training for yourself and your team to ensure that everyone is comfortable using the software and can take full advantage of its features. They have free training in the knowledge base section. Also, take advantage of the free trial: HubSpot offers a free trial period, so take advantage of it to get a feel for the software and its capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Aeriel Nicole T.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
Most Powerful Tool for All Types of Business!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub is an all-in-one platform that provides a comprehensive range of sales tools, which include prospecting and lead tracking聽pipeline management,聽and sales tracking. This implies that instead of using various technologies that don't work well together, sales teams can manage their whole sales process within a single platform. It also includes powerful automation features and AI-powered tools that help sales teams automate routine tasks, prioritize leads, and personalize outreach. This can save time and increase efficiency, allowing sales reps to focus on building relationships with prospects and closing deals.
What is your favorite aspect of this product?
HubSpot's customer-focused approach聽includes tools such as live chat, email tracking, and meeting schedule. These features enable businesses to engage with their customers more easily and give a more tailored experience. In addition, we value the advanced automation features and AI-powered solutions that may help businesses save time and enhance productivity by automating mundane operations and prioritizing leads.
What do you dislike most about this product?
The fact that there are too many restrictions on the report conditions that we had to establish is what I personally dislike the most. And the availability of HubSpot's customer service is worth mentioning as not all the time there is available HubSpot support.
What recommendations would you give to someone considering this product?
Make use of the free trial. HubSpot provides a free trial period during which you can test the platform and determine whether it is a good fit for your company. Explore the features and tools during this time, and consider working with a HubSpot partner or consultant to get the most out of your trial term. Plus, invest on education and training. HubSpot provides a variety of educational offerings, such as courses, certifications, and a community forum. Consider purchasing these resources to learn more about the platform and how to properly use it.
Pros
- Helps Innovate
- Effective Service
- Inspires Innovation
- Caring
