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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Collaboration

85

Sales Management

85

Activity and Workflow Management

84

Account and Contact Management

84

Marketing Management

83

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

INES B.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jun 2023

good product

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

we can work toguether sharing information

What is your favorite aspect of this product?

good good good very good

What do you dislike most about this product?

the dashbord

What recommendations would you give to someone considering this product?

yes all good

Pros

  • Acts with Integrity
  • Trustworthy
  • Saves Time
  • Respectful

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Productive

Bri B.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use with endless capabilities.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot can be tailored and personalized and tailored/customized to the daily operations of your organization. It keeps us up to date on our follow up tasks and shows us how, when, and where we can get the most out of our client relationships with it's tasks and reporting features.

What is your favorite aspect of this product?

My favorite aspect of this software are the capabilities to keep you on track and streamline your process. The automations are impressively simple and professional.

What do you dislike most about this product?

The accessibility limitations for other team-members, such as the email template limits.

What recommendations would you give to someone considering this product?

It's an investment in your business that will increase your productivity and profit margins, keep you on track and organized, help you plan and budget and manage your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tyler M.

  • Role: Sales Marketing
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Overall, HubSpot CRM is powerful & user-friendly

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

It offers a centralized database where businesses can store and manage their customer information, including contact details, communication history, and deal stages.

What is your favorite aspect of this product?

integration allows for seamless data flow and collaboration across different teams

What do you dislike most about this product?

nothing. it works great

What recommendations would you give to someone considering this product?

HubSpot CRM offers basic reporting and analytics features to help businesses gain insights into their sales performance and identify areas for improvement. While the reporting capabilities may not be as robust as some standalone CRM solutions, they provide sufficient data to track key metrics and make informed business decisions.

Pros

  • Helps Innovate
  • Trustworthy
  • Client Friendly Policies
  • Fair

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