What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Performance Enhancing
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Marketing Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Business Value Created
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
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Lead Management
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Sales Analytics
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Customer Intelligence
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Sales Enablement
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Customer Relationship Management - Enterprise
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HubSpot Sales Hub Reviews
Marissa R.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2023
Unique features, fantastic for Sales Support
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It's a great tool to help sales professionals stay organized, keep track of leads and data stats. I can pull any type of data to understand team performance.
What is your favorite aspect of this product?
Cloud based sales organization allows us to access it anywhere
What do you dislike most about this product?
Can be challenging to import data at times and it sometimes unavailable,
What recommendations would you give to someone considering this product?
Make sure you have the team and leadership buy in before you start implementing
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
Cons
- Commodity Features
- Less Effective Service
- Vendor Friendly Policies
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
Feature focused and user friendly, but costly.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Saves Time
Cons
- Less Generous
- Charges for Enhancements
- Less Friendly Negotiation
JAMES R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
Easy to use, quick to implement, cost-effective
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Hubspot allows you to pay for exactly what you need, without pushing the features that you don't need. It is cost-effective to enable a small business to use it and improve their efficiency without tying you into an over-featured product.
What is your favorite aspect of this product?
CRM, Products, Quoting
What do you dislike most about this product?
Cannot customize Product types beyond stock status. Hard to provide a customized monthly cost.
What recommendations would you give to someone considering this product?
If you're a small business looking for a customer management and quoting tool at a very feasible cost, this is absolutely what you should use. We are a small company of 6 people, and we are very happy with the expansion that Hubspot has given us. We will be long-term Hubspot clients and hope to grow in our use of their products as we grow.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Fair
Cons
- Commodity Features
- Charges for Enhancements
