What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Performance Enhancing
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Marketing Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Business Value Created
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
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Lead Management
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Sales Analytics
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Customer Intelligence
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Sales Enablement
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Customer Relationship Management - Enterprise
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HubSpot Sales Hub Reviews
Thomas W.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jun 2024
Hubspot has been a game changer as we scale!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The functionality and ease of use. There are SO many features that hubspot offers with everything in one place.
What is your favorite aspect of this product?
The depth of features available. It is simple on the service for the team, but the in-depth features really make it completely customizable
What do you dislike most about this product?
The price, nothing else. It's expensive
What recommendations would you give to someone considering this product?
Try the free version first
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Kyle B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
So much easier to use than SalesForce!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It's such an easier to use solution than most others out there. Very little training required and so much less of a need to navigate through chaos compared to SalesForce.
What is your favorite aspect of this product?
The ease of use and ease of training/implementation.
What do you dislike most about this product?
Not having texting built into the platform.
What recommendations would you give to someone considering this product?
Highly recommend this product if you're looking for an easier to use CRM!
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted May 2024
Basic CRM tool, convenient not so sofisticated
Likeliness to Recommend
Pros
- Saves Time
- Respectful
- Generous Negotitation
- Helps Innovate
Cons
- Slower Product Innovation
- Commodity Features
- Under Delivered
