
What is HubSpot Marketing Hub?
Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub?
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Segmentation
Auto-Responders
Basic Reporting and Analytics
Sales Intelligence & Conversion Rates
Contact Database
Email Templates
Mobile Optimized
SPAM Compliance
Content Authoring
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Vendor Support
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Marketing Platforms - Enterprise
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Marketing Automation - B2C
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Marketing Automation - B2B
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Website Analytics
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Social Media Monitoring
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A/B Testing
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HubSpot Marketing Hub Reviews

Alease H.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
The most capable Marketing platform
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
It is simple and is perfectly made for automation, in the Marketing department they are satisfied with the results it leaves. Also counting on a perfect analysis, with emails and SMS; it greatly facilitates the work that is carried out in the organization.
What is your favorite aspect of this product?
It has a data collection system about the client, identifying the needs of all potential clients. Offering their customers whom they can contact to make their purchase more easily.
What do you dislike most about this product?
It really complies with the work and with the needs of each client, everything has been perfect and we have had no problems, we love it.
What recommendations would you give to someone considering this product?
Everything is through social networks, email or SMS, in a simple and fast way. Using it is a good option for our company and for our users, a Marketing platform with all the necessary features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
STEVEN R.
- Role: Vendor Management
- Industry: Other
- Involvement: Vendor Management and Renewal
Submitted Jul 2021
FANTASTIC PRODUCT FOR MARKETING HUB
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
USING THE FREE VERSION THEN UPGRADING TO THE $50.00 MONTHLY FEE
What is your favorite aspect of this product?
EVERYTHING ABOUT THE HUB IS EXCITING AND IS WELL DEVELOPED PLATFORM.
What do you dislike most about this product?
NOTHING EVERYTHING ABOUT MARKETING HUBSPOT IS THE BEST.
What recommendations would you give to someone considering this product?
TRY IT OUT AND SEE THAT YOU LIKE IT.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Sanjit M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2021
Best overall marketing platform on the market.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
The best value marketing platform.
What is your favorite aspect of this product?
Email marketing and landing page creation.
What do you dislike most about this product?
No phone support on the Starter plan, but there is email support, they are fast to reply.
What recommendations would you give to someone considering this product?
Think about where your business needs help, what pieces do you need...check to see if the platform matches your needs.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time