
What is HubSpot Marketing Hub?
Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Segmentation
Auto-Responders
Basic Reporting and Analytics
Sales Intelligence & Conversion Rates
Contact Database
Email Templates
Dynamic Content
Mobile Optimized
A/B Testing
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Vendor Support
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Marketing Platforms - Enterprise
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Marketing Automation - B2C
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Marketing Automation - B2B
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Website Analytics
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Social Media Monitoring
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A/B Testing
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HubSpot Marketing Hub Reviews

Agatka J.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2022
Hubspot Marketing Hub 鈥 All-in-one Tool
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
It is simple, easy and user-friendly platform. Users鈥 do not need to learn to operate it. The functionalities, graphic user interface and layout is flexible and reliable. It gives users鈥 certificates if they are learning from this platform. One unique feature this platform contains the automatic recording option for the users鈥. This benefits the users鈥 greatly because every time they want the recordings of their purchases and work. It offers them ease to have information and recordings all at once.
What is your favorite aspect of this product?
It allows users鈥 to have all the information of their clients鈥 including their phone number, address and name. It allows them to manage sales and marketing development and processes. It allows users鈥 to register with other sites like Facebook and Gmail. Users鈥 can check the task status of work or project by just going online.
What do you dislike most about this product?
The blocking feature of this platform does not perform the actual work. It does not viewing work rather it prevents them from interacting. Many of the emails fall under the folder of spam and users鈥 have no idea about them. The cost of this platform is slightly higher than other applications.
What recommendations would you give to someone considering this product?
The blocking feature should be improved and it should meet the users鈥 requirements. The support system should response frequently. The email notifications should be fast. The cost should be a little low for user convenience.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service

Bilal A.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2022
Fantastic Product
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
Hubspot marketing is a tool that enables us to use automated marketing campaign's..
What is your favorite aspect of this product?
My favorite aspect of the tools are its automated marketing campaign's, live chats and that it is completely customizable.
What do you dislike most about this product?
The reporting mechanism is pretty basic, reporting structures can be improved.
What recommendations would you give to someone considering this product?
This product will set fit best for small business groups looking to expand their network through these marketing campaigns.
Pros
- Efficient Service
- Effective Service
- Inspires Innovation
- Caring

Toni W.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jun 2022
Forever improving to meet todays marketer & sales
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
The ease of implementation, operation, and execution on the HubSpot platform are second to none. This essential tool is for today's and future sales and marketers, aligning both departments together seamlessly and effortlessly.
What is your favorite aspect of this product?
Free tools is a big element for marketers for sourcing inspirations and enables marketers to visit Hubspot as a main place for marketing tips and tools!
What do you dislike most about this product?
I would like to see free trials for basic users so they can experience what and how the extra features can benefit them.
What recommendations would you give to someone considering this product?
I would highly recommend Hubspot for sales and marketers because they have the necessary features, tools and tips that you would want all in one place - needless to say, a brand that you can trust!
Pros
- Saves Time
- Reliable
- Performance Enhancing
- Enables Productivity