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HubSpot Marketing Hub (Social) Logo Award Winner Product Badge
HubSpot Marketing Hub (Social) Logo Award Winner Product Badge
HubSpot

HubSpot Marketing Hub (Social)

Composite Score
8.8 /10
CX Score
9.0 /10
Category
HubSpot Marketing Hub (Social)
8.8 /10

What is HubSpot Marketing Hub (Social)?

HubSpot Marketing Hub (Social) is an all-in-one Inbound marketing software with everything you need to launch effective marketing campaigns that make people interested in your business and happy to be your customer. With AI-powered marketing software that helps you generate leads and automate marketing, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

Company Details


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Awards & Recognition

HubSpot Marketing Hub (Social) won the following awards in the Social Media Management - Enterprise category

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HubSpot Marketing Hub (Social) Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub (Social).

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub (Social)?

4% Negative
3% Neutral
93% Positive

Pros

  • Reliable
  • Respectful
  • Trustworthy
  • Helps Innovate

Feature Ratings

Average 84

Social Media Channel Integration Inbound

87

Dashboards and Visualization

87

Social Moderation and Workflow Management

86

Social Media Channel Integration Outbound

86

Campaign Execution

86

Social Response Management

84

Social Asset Management

84

Social Post Archival

84

Trend Analysis

84

Contextual Analysis

80

Sentiment Analysis

78

Vendor Capability Ratings

Average 81

Quality of Features

83

Availability and Quality of Training

83

Breadth of Features

82

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Implementation

81

Ease of Customization

79

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Vendor Support

78

HubSpot Marketing Hub (Social) Reviews

Harshini H.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Creative product. Makes life easier

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

Free CRM. Hubspot provides free CRM as they are standalone. While the CRM is connected with the marketing Hub it makes it easier for the employees to work on it.

What is your favorite aspect of this product?

Workflows. It is very to work on this. Automating makes life simple. These workflows makes it easy to automate activities. Reduce the time and effort while the work is done. It also provides better experience on the end user perspective

What do you dislike most about this product?

Enterprise plan is slightly premium pricing. A bit expensive.

What recommendations would you give to someone considering this product?

Hubspot has everything in one platform. CRM is free and the organisation can integrate and work with all the departments. Share information across all the departments. Single shared platform. Highly recommend.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

ELLA L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

An Asset For Marketting As A Platform.

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

They include CRM integration. Easy to use.

What is your favorite aspect of this product?

The platform has helped us to create a presence online and so enabled us to be known as a brand. We are able to convert traffic into prospect leads that we are able to also track. The A/B testing is amazing and they also offer great analytics. The templates offered for websites and emails and landing pages are appealing. There are feartures for marketting automation. Social media marketing options are many.

What do you dislike most about this product?

The emails do not allow one to send to more. The blogs editor have an undo function that is not so reliable.

What recommendations would you give to someone considering this product?

Hubspot marketting hub (social) is an amazing platform to use when you want to gain a social media presence that potentially leads to having traffic and prospect leads. This platform will help you boost your brand in terms of sales and presence. I highly recommend it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Francis C.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

Great in social media marketing.

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

The platform is efficient and fits well in all organizations including the small, mid-sized and large ones enabling them grow their portfolio and marketing processes.

What is your favorite aspect of this product?

HubSpot is affordable and the monthly plans are not that expensive affording all a chance to use the platform reliably. It has helped us grow our social media presence allowing us to market our brand further and grow our customer base. Its accessible across all devices including even mobile and this allows its usage anywhere at any time.

What do you dislike most about this product?

Being a cloud-based platform its sometimes affected by poor internet connections in its proper usage.

What recommendations would you give to someone considering this product?

HubSpot is efficient and it will improve your social media presence besides improving the manner of marketing allowing your organization to grow exponentially.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular HubSpot Marketing Hub (Social) Comparisons

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