What is Hootsuite?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
92 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite?
Pros
- Respectful
- Enables Productivity
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Dashboards and Visualization
Social Post Archival
Campaign Execution
Social Response Management
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Ease of Customization
Vendor Support
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Hootsuite Reviews
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Really easy to use and cost effective.
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Juan Esteban M.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2022
Hootsuite is the best content manager
Likeliness to Recommend
What differentiates Hootsuite from other similar products?
We are using this program to manage the content of all the social networks of the company and it seems to us that among all similar software, this is the best and easiest to use. It quickly shows us the interactions that have each of the accounts as well as in each publication made, plus we have very important metrics to improve our publications.
What is your favorite aspect of this product?
Its most basic functions have always been of great help for the management of social networks, such as scheduling the planning of the week and the whole month of all our networks, this way we can advance work and not worry about publishing. It also allows us to view and respond from the same platform all comments made as well as private messages.
What do you dislike most about this product?
Sometimes it takes a long time to load the videos that I need to publish or schedule, making the process tedious, it has also had errors when publishing the scheduled, especially with videos, so we must be aware if it was published or not at the scheduled time.
What recommendations would you give to someone considering this product?
This is the content manager par excellence, we have always used it and we have been able to take advantage of each of the tools in favor of our social networks. We have been able to improve our strategies and increase followers and interaction with our publications, so we highly recommend it.
Pros
- Reliable
- Efficient Service
- Caring
- Saves Time
Fernando M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
order and synchronization of social networks
Likeliness to Recommend
What differentiates Hootsuite from other similar products?
The quality service it offers is impressive, and it is far above its competitors, it really is my favorite and I think it could become better by changing some small things, such as being able to access Telegram through a code, it would be a very good option security and binding
What is your favorite aspect of this product?
Being able to organize and make a schedule of my next publications on social networks is the best, since I have more time and it is very easy for me to place a publication for the following days and with this it also helps me to develop better information and It gives me more free time to do other tasks.
What do you dislike most about this product?
What I like least is that the price tends to be a bit high for my perception, but I don't want to say that the service is bad, just that it is a bit expensive. apart from that I have no other complaint, it is a very good tool that it is essential to know how to use currently
What recommendations would you give to someone considering this product?
Whenever they ask me about how I can have more time and continue being productive, I confirm that I use the HootSuite service, and this makes me have more organization and better performance in my work environment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
