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HelloTeam Logo
HelloTeam Logo
Helloteam Inc

HelloTeam

Composite Score
7.6 /10
CX Score
8.1 /10
Category
HelloTeam
7.6 /10

What is HelloTeam?

HelloTeam employee retention platform combining performance management, employee engagement and workplace connectivity. The platform is a modern engagement and talent management platform focusing on the main driver of your company鈥檚 success 鈥 your people.

Company Details


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HelloTeam Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HelloTeam?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Action Planning

100

Benchmarking

91

Automatic Notifications

88

Audience Segmentation

85

Pulse Surveys

84

Analytics and Reporting

83

Templates & Question Library

83

Social Recognition

82

Dashboards and Visualization

80

Questionnaire Design/Survey 91制片厂er

79

Vendor Capability Ratings

Average 87

Availability and Quality of Training

91

Product Strategy and Rate of Improvement

91

Vendor Support

89

Breadth of Features

89

Quality of Features

88

Ease of Customization

88

Ease of Implementation

87

Business Value Created

85

Ease of IT Administration

85

Usability and Intuitiveness

84

Ease of Data Integration

83

HelloTeam Reviews

Divya V.

  • Role: Human Resources
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2023

Effortlessly Manage Your Team with HelloTeam.

Likeliness to Recommend

9 /10

What differentiates HelloTeam from other similar products?

HelloTeam offers several unique features that set it apart from other team management products. Here are a few differentiators: Personalized Coaching: HelloTeam's AI-powered coaching provides personalized recommendations for managers to improve their leadership skills, manage their team more effectively, and drive performance. Integrated Surveys: HelloTeam offers integrated employee engagement surveys to help managers gather feedback from their team members and gain insights into areas for improvement. Actionable Insights: HelloTeam's analytics provide managers with actionable insights and recommendations based on data.

What is your favorite aspect of this product?

here are a few aspects of the product that I think are particularly noteworthy: Personalized Coaching: I think the AI-powered coaching feature is an innovative way to help managers improve their leadership skills and drive performance. Integrated Surveys: I appreciate that HelloTeam offers integrated employee engagement surveys, which can be a powerful tool for managers to gather feedback from their team members and identify areas for improvement. Actionable Insights: HelloTeam's analytics provide managers with actionable insights and recommendations based on data, helping them make informed decisions to drive their team's success.

What do you dislike most about this product?

Integration with Other Tools: HelloTeam may not integrate seamlessly with other tools or platforms that a team is already using, which could lead to duplicated efforts and data entry. Availability of AI Coaching: The personalized AI coaching feature may not be accessible to all users, depending on the pricing plan they choose. Some teams may not have access to this feature, which could limit its effectiveness for driving performance.

What recommendations would you give to someone considering this product?

HelloTeam can be a powerful tool for teams and managers to stay aligned, engaged, and productive. By doing your research and evaluating whether the platform meets your team's needs, you can make an informed decision about whether HelloTeam is the right solution for your team.

Pros

  • Effective Service
  • Over Delivered
  • Continually Improving Product
  • Unique Features

Donna-sue C.

  • Role: Public Sector
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Product for creating an excellent work environment

Likeliness to Recommend

9 /10

What differentiates HelloTeam from other similar products?

It鈥 nice to be able to interact with different workers through HelloTeam, particularly since plenty of us are performing from home. I favor the announcements that my company makes, which i鈥檓 able to notice past announcements in case i want to reference the information. HelloTeam has helped to create things fun at work.

What is your favorite aspect of this product?

The factor i like the best concerning this platform is that I have the chance to show my feeling to my colleagues with a bit over just a small 鈥淭hank you for your help!鈥. Another thing that I conjointly like about this platform is that it鈥檚 terribly easy which you鈥檝e got multiple functionalities and customization. How intuitive it is to use. The flexibleness to form one-on-ones, surveys, and performance evaluations that suit your needs. The client support that Helloteam offers.

What do you dislike most about this product?

That there isn鈥檛 the way to organize the performance evaluations that you just create, like into folders or something similar. That you can鈥檛 have additional individuals attached to a 1:1 (sometimes our managers meet with a small group and would love to use this same process). That the survey defaults to sending it to the entire company (it鈥檚 just like the 鈥渞eply all鈥 collapse for email). Those managers don鈥檛 get an email alert when somebody on their team is given a high 5. I would prefer to see HelloTeam become a lot of modernized.

What recommendations would you give to someone considering this product?

I need to figure out and facilitate my strive to maintain my amazing worker status. It鈥檚 additionally nice to be able to enter my skills in HelloTeam. It鈥檚 recommended from my side.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Generous

Josh T.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

An excellent tool with plenty of support.

Likeliness to Recommend

8 /10

What differentiates HelloTeam from other similar products?

The most effective part is quick, extremely useful client service. Anyone we contact is incredibly capable and addresses issues or problems very quickly. Kendra specifically may be a rare gem! One among the best resources I鈥檝e ever worked with, across any system, for resolving issues or group action questions/ideas. It鈥 very apparent that customer service is a prime priority to HelloTeam.

What is your favorite aspect of this product?

I like that this solely takes a number of minutes to screen yourself before planning to work. It鈥檚 very easy that I simply fit it into my morning routine, so I don鈥檛 forget to do it. I individually use helloteam to do performance reviews, 1 : 1s, and goals. I鈥檒l additionally use it to present virtual high fives to my teammates. It鈥檚 nice in these areas. It feels terribly intuitive, and their support team trained us on best practices!

What do you dislike most about this product?

One issue (that has since been resolved) was that after we had a dozen surveys active, the pages would load slow, over five minutes whenever we scroll or click to a replacement page. Kendra took this very seriously and worked with their system tech team relentlessly till they resolved it.

What recommendations would you give to someone considering this product?

If you鈥檙e trying for an answer that enables you 鈥 as a team leader 鈥 and your team to provide consistent, honest worker feedback and engagement, HelloTeam should be considered.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Inspires Innovation
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