Helix ALM Customer Reviews 2025 | Application Lifecycle Management

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Helix ALM

Composite Score

8.1 /10

CX Score

8.6 /10

53 Reviews

What is Helix ALM?

Manage all product development phases and artifacts鈥攆rom requirements and user stories through QA cycles and deployment鈥攚ith ONE SOLUTION.

Company Details

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Awards & Recognition

Helix ALM won the following awards in the Application Lifecycle Management category

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Service Experience
Conflict Resolution

Latest Award, 2025

4 Top Rated Capabilities

4 Top Rated Features

2024

Service Experience

2024

4 Top Rated Capabilities

4 Top Rated Features

2023

2 Top Rated Capabilities

3 Top Rated Features

2022

Helix ALM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Helix ALM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Helix ALM?

0% Negative

5% Neutral

95% Positive

Pros

Respectful
Reliable
Enables Productivity
Caring

Feature Ratings

Average 82

Workflow Management

ALM Integration

Agile Work Management

Resource Planning

Managed Artifact Repository

Bug Tracking & Issue Mgmt

Analytics and Reporting

Traceability

Artifact Management

Automation

Visual Analysis Design

Vendor Capability Ratings

Average 81

Breadth of Features

Ease of IT Administration

Vendor Support

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Helix ALM Reviews

Lenard A. M.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2020

Great product, constantly improved, GREAT Support!

Likeliness to Recommend

10 /10

What differentiates Helix ALM from other similar products?

Features, Integration and Support

What is your favorite aspect of this product?

Reporting capabilities and administration

What do you dislike most about this product?

There really isn't anything I dislike about it. It all depends on how you implement it.

What recommendations would you give to someone considering this product?

Do your homework. Take training. KNOW your workflows BEFORE you implement or buy.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Gets the job done, but is a bit clunky.

Likeliness to Recommend

6 /10

Pros

Fair
Continually Improving Product
Acts with Integrity
Reliable

Cons

Under Delivered

Role: Information Technology
Industry: Insurance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Intuitive, easy to use

Likeliness to Recommend

8 /10

Pros

Reliable
Inspires Innovation
Respectful
Security Protects

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Helix ALM

What is Helix ALM?

Company Details

Need Assistance?

Awards & Recognition

Helix ALM Ratings

87 Likeliness to Recommend

2 Since last award

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Helix ALM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow Management Custom workflows can be created, managed, and monitored for artifacts, processes and practices to govern and streamline ALM work.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Resource Planning Assigning resources to activities and estimates to manage workloads, support project management, and ensure completion of work related to ALM artifacts, including dashboards to manage multiple teams

Managed Artifact Repository Artifacts are stored in version controlled repository that supports check out, update, check-in, and collaboration across multiple types and workspaces.

Bug Tracking & Issue Mgmt Supports the ability to create tests and acceptance criteria and assign, prioritize, track, and resolve tests,related bugs, and issues.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation.

Artifact Management ALM artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Automation Manual activities such as traceability, test generation, artifact state changes, integrations, and artifact creation can be automated to streamline ALM work.

Visual Analysis Design Can create and manage context diagrams, business process models, use cases, data flow diagrams, sequence diagrams, data models, and UI mockups, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Helix ALM Reviews

Lenard A. M.

Great product, constantly improved, GREAT Support!

Likeliness to Recommend

Pros

Gets the job done, but is a bit clunky.

Likeliness to Recommend

Pros

Cons

Intuitive, easy to use

Likeliness to Recommend

Pros

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Title

2
Since last award

Feature Ratings

Workflow Management

ALM Integration

Agile Work Management

Resource Planning

Managed Artifact Repository

Bug Tracking & Issue Mgmt

Analytics and Reporting

Traceability

Artifact Management

Automation

Visual Analysis Design

Vendor Capability Ratings

Breadth of Features

Ease of IT Administration

Vendor Support

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training