greytHR Customer Reviews 2025 | Payroll

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greytHR

Composite Score

8.1 /10

CX Score

8.4 /10

46 Reviews

What is greytHR?

greytHR provides HR and Payroll software for small & midsize businesses. It is a fully integrated cloud-based HR Payroll software that uses powerful automation to bring simplicity, speed and efficiency to all repetitive HR functions.

Company Details

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Awards & Recognition

greytHR won the following awards in the Payroll category

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Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

0 Top Rated Capabilities

1 Top Rated Features

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

1 Top Rated Capabilities

1 Top Rated Features

2023

greytHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on greytHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

92 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love greytHR?

2% Negative

6% Neutral

92% Positive

Pros

Saves Time
Transparent
Performance Enhancing
Enables Productivity

Feature Ratings

Average 81

Time and Attendance

Compensation Management

HR Systems Interface

Vacation and Leave Tracking

Self Service Portal

Direct Deposit

Tax Form Preparation

Benefits Calculation

Taxation Deduction

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Ease of Customization

Breadth of Features

Vendor Support

Also Featured in...

Workforce Management - Midmarket

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greytHR Reviews

Khushi A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Elevates the user experience to new heights

Likeliness to Recommend

10 /10

What differentiates greytHR from other similar products?

GreytHR simplifies HR processes and reduces the need for HR intervention when explaining employee details. The application has a user-friendly interface that makes it easy to access employee details on a daily basis. This has benefited us by streamlining our HR operations and saving time.

What is your favorite aspect of this product?

The best feature of greytHR is its ease of managing payroll and related changes, in addition to its outstanding HR and finance team management features.

What do you dislike most about this product?

I did not come across any significant issues with greytHR. However, we encountered some system glitches that required us to contact the technical team for resolution. Nonetheless, I am pleased with the software's ability to optimize HR procedures, and I am excited to use it for other functions such as performance management.

What recommendations would you give to someone considering this product?

Before selecting an HR software, determine your specific needs and pain points. This helps determine if greytHR is a good fit.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rohit M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

HR and Self-Service Portal

Likeliness to Recommend

10 /10

What differentiates greytHR from other similar products?

GreytHR is the one of the simplest HR and self-serivce portal. the best part which differentiates greytHr is the integration capabilities of all other third-party SSO serivces and other Payrol related services. my company configured it for all the HR related stuff and a self-service portal and we can go there to apply for the leaves, we look for the available leave balances. a part from this i can view and download the salary slips and other compensation related informtion.

What is your favorite aspect of this product?

gretyHR has nice user experience and response. portal is secured because we have integrated it with OKTA. it is important because it holds the confidential information which an individual never wanted it to reveal.

What do you dislike most about this product?

NO dislikes till date, everything works fine for me.

What recommendations would you give to someone considering this product?

i would highly recommend gretyHr for self-service and Human resource management related portal, it works perfectly.

Pros

Continually Improving Product
Reliable
Saves Time
Security Protects

Shivani T.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2025

Reliable HRMS system,

Likeliness to Recommend

10 /10

What differentiates greytHR from other similar products?

This is a strong HRMS platform that provides employee self-service. We can manage our own account leaves and leave applications Hierarchy is defined clearly and is easy to use. Perfectly hhelpsin submitting documentation and calculation of the taxes under the new regime and the old regime.

What is your favorite aspect of this product?

This is a cost-effective tool from an operational and business standpoint. It reliably handles the payroll, ESL, and FP&F contributions for employees by keeping the process simple and error-free.

What do you dislike most about this product?

It has fewer features related to the performance management of employees, and the mobile app is very slow and sometimes feels complex to use.

What recommendations would you give to someone considering this product?

Any organisation that is mainly focused on the payroll and compliance, then this is the best software and application that they can have.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

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greytHR

What is greytHR?

Company Details

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Awards & Recognition

greytHR Ratings

88 Likeliness to Recommend

1 Since last award

92 Plan to Renew

2 Since last award

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love greytHR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

HR Systems Interface Ability to interface with the organization鈥檚 HR system.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Benefits Calculation Ability to calculate benefits

Taxation Deduction Ability to calculate and deduct appropriate taxes

Accounting Systems Interface Ability to interface with the organization鈥檚 accounting system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Workforce Management - Midmarket

greytHR Reviews

Khushi A.

Elevates the user experience to new heights

Likeliness to Recommend

Pros

Rohit M.

HR and Self-Service Portal

Likeliness to Recommend

Pros

Shivani T.

Reliable HRMS system,

Likeliness to Recommend

Pros

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Feature Ratings

Time and Attendance

Compensation Management

HR Systems Interface

Vacation and Leave Tracking

Self Service Portal

Direct Deposit

Tax Form Preparation

Benefits Calculation

Taxation Deduction

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Ease of Customization

Breadth of Features

Vendor Support