What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Helps Innovate
- Enables Productivity
- Saves Time
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Audio Controls
Facilitator Functions
File Transfer
Screen Share
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
GoTo Meeting Reviews
Trisha G.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Easy to use, but a bit pricey compared to others
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoTo Meeting was great years ago but there are more affordable products out there that have just as much, if not more, features.
What is your favorite aspect of this product?
GoTo Meeting has been around a long time.
What do you dislike most about this product?
Price and features compared to others.
What recommendations would you give to someone considering this product?
Reliable product
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Less Generous
Amber M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2025
Cloud-based, easy-to-use web conferencing tool
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
鈥嶣eing a reliable, secure, and audio-centric platform sets it apart from more recent, feature-heavy competitors. I have experienced that it delivers crystal-clear and highly reliable audio, especially in less-than-ideal internet conditions.
What is your favorite aspect of this product?
鈥嶪 like how it provides us with consistently clear and reliable video and audio quality while working well across desktop and mobile. The meeting recording feature helps me in reviewing and evaluating discussions later. I highly trust it for important business chats. I blindly depend on it for hosting remote meetings efficiently.
What do you dislike most about this product?
This platform makes virtual communication feel all natural and effective, with a great set of features. Therefore, I find no negative aspect about it yet.
What recommendations would you give to someone considering this product?
鈥嶪f your business requires mission-critical communication, choose GoTo Meeting for its superior audio stability and reliability. Must use the "Call Me" feature to guarantee crystal-clear audio, especially for key participants.
Pros
- Helps Innovate
- Continually Improving Product
- Effective Service
- Inspires Innovation
Sadie A.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2025
Online meeting
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
It is a good communication service with HD video conferencing call with clear video and audio
What is your favorite aspect of this product?
It is a user-friendly interface with the best data encryption system securing meetings
What do you dislike most about this product?
It has limited features
What recommendations would you give to someone considering this product?
It allows access for screen sharing of documents, photos and presentations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
