
What is Google Vault?
Manage, retain, search and export your organization鈥檚 email and on-the-record chats.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Vault?
Pros
- Respectful
- Helps Innovate
- Efficient Service
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Storage Optimization
Data Encryption
Data Compression
External Storage Connectivity
Long Term Data Retention
Data Format Native Generic
Platform Support
Data Deletion Control and Space Gain
Multiple Format Support
Restore to Current Format
Granularity
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Vault Reviews

Sarah J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Safe Storage with Google Vault
Likeliness to Recommend
What differentiates Google Vault from other similar products?
Some G-Suite plans come packaged with Google Vault already installed. It is an incredible piece of software that may be used by our administrators. You are able to search through the emails of other users with Google Vault. You have the ability to personalize anything from search keywords to the groups in your business. I really like how you can search for a certain phrase and search through hundreds, if not thousands of emails in only a few seconds' time.
What is your favorite aspect of this product?
Anyone who is thinking about purchasing Google Vault has my utmost confidence in recommending it. Not only is Google Vault affordable, but it also enables you to do a great deal and assures that you retain full control over your company or organization. You may search Google Vault to find out if an email was truly sent, if private material is being shared around the business, and a lot of other information, which can be useful in legal issues. Google Vault can also come in helpful in other scenarios.
What do you dislike most about this product?
I have always wished that I had the ability to go into the surfing histories of my users. You are able to accomplish that, but it will only function on Chrome devices that have been controlled. Aside from that, Google Vault is a very helpful tool that enables both my IT team and I to monitor who among our organization's users is logged in at any given time.
What recommendations would you give to someone considering this product?
Google Vault gives us the confidence that we are able to monitor everything that is occurring within my domain at all times. We are able to notify HR or top management of the situation by using Google Vault, which enables us to identify the responsible individual. The program is also designed to be simple to use, thanks to Google Vault's intuitive and straightforward user interface. In conclusion, Google Vault is an exceptionally helpful product that ought to be utilized by any firm, regardless of its size or scope.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy

Melissa H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Google Vault helps us track what's developing
Likeliness to Recommend
What differentiates Google Vault from other similar products?
Certain G-Suite plans have access to Google Vault. It's a fantastic tool for our team to have at their disposal! Google Vault lets you browse through users' emails. The search criteria and even the groups in your company may be customized. Searching through hundreds or thousands of emails in a couple of seconds is something that I really like.
What is your favorite aspect of this product?
My opinion is that Google Vault is an excellent choice for anyone who is contemplating purchasing it. You can accomplish a lot with Google Vault, and it's cheap. It also assures that you have total control over your company's digital assets. For example, you may use Google Vault in court to determine whether or not an email was actually sent and whether or not secret information is being spread across the company.
What do you dislike most about this product?
I wish I had access to the surfing history of my users. This is possible, but only on Chrome-managed devices. However, other from that, Google Vault is a really helpful tool for me and my IT team to track our users' activities.
What recommendations would you give to someone considering this product?
I 'm able to keep track of everything that happens on my domain because to Google Vault. Using Google Vault, we can identify the right person to report to HR or higher-ups. In addition, the software's user-friendly interface makes it simple to operate. To sum it up, Google Vault is an invaluable tool that should be used in every business, no matter how big or little.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Charles F.
- Role: Information Technology
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jun 2022
Google Vault is working efficiently
Likeliness to Recommend
What differentiates Google Vault from other similar products?
The process of organizing the data for the entire business was quite challenging for me in the beginning, and finding the specific piece of information I needed was a time-consuming endeavor. In addition, I did not have any clear notion of how the other members of my team were operating, and it was difficult for me to determine whether or not the members of my sales team were interfering with any data pertaining to marketing. First and foremost, I was quite concerned about the safety of the data that belonged to my whole firm. I would want to express my gratitude to Google Vault for assisting me in resolving all of these issues.
What is your favorite aspect of this product?
It is ideally suited for all types of businesses, especially those with a limited number of employees. Nevertheless, a variety of price schemes are at your disposal. I am grateful for this instrument and the services it provides. Because of how well this technology operates, everyone agrees that Google is the most successful software company.
What do you dislike most about this product?
The general pricing strategy has to be updated since, despite the fact that there are no additional charges for the Google Vault because it is coupled with G-Suit and G-Suit already has a high price tag, which will eventually restrict its utilization, the Google Vault is free of charge. In addition, if a user account is terminated permanently, there is no backup of the data stored in that account.
What recommendations would you give to someone considering this product?
This platform is quite helpful and beneficial, and it offers services that can be relied on. It is a very user pleasant tool, and it functions efficiently. I have used it on both my desktop computer and my mobile device, which enables me to work remotely. It has the most straightforward user interface possible. Because Google Vault is generally related with my G-Suit, I truly found it dependable in terms of retaining all of the data, and it offers me with clear analytics about it. Moreover, I was able to access it from anywhere.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy