What is Google Vault?
Manage, retain, search and export your organization鈥檚 email and on-the-record chats.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Vault Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Vault.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Vault?
Pros
- Respectful
- Helps Innovate
- Efficient Service
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Storage Optimization
Data Encryption
Data Compression
External Storage Connectivity
Long Term Data Retention
Data Format Native Generic
Platform Support
Data Deletion Control and Space Gain
Multiple Format Support
Restore to Current Format
Granularity
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Vault Reviews
Zachary Michelle M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Secure data store.
Likeliness to Recommend
What differentiates Google Vault from other similar products?
Limited options, cannot archive social networks.
What is your favorite aspect of this product?
One of its strong points is its easy access and storage capabilities.
What do you dislike most about this product?
Limited options, cannot archive social networks.
What recommendations would you give to someone considering this product?
Good storage.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Helps Innovate
Roxana S.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2024
"A Great Search Tool."
Likeliness to Recommend
What differentiates Google Vault from other similar products?
The centralized data management within Google Vault simplifies data governance and minimizes the risk of data loss or accidental deletion.
What is your favorite aspect of this product?
We have benefitted from being able to reliably store emails for an indefinite period of time.
What do you dislike most about this product?
You can not access information of a deleted account.
What recommendations would you give to someone considering this product?
Highly recommended. The secure and reliable environment provides peace of mind, and the cost-effectiveness of the solution makes it a top choice for eDiscovery.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Faiz S.
- Role: Consultant
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2023
The Most Reliable e-Discovery Platform
Likeliness to Recommend
What differentiates Google Vault from other similar products?
Google Vault is easy to use archiving and e-discovery tool yet is very robust and reliable. Google Vault covers most of the core Google Workspace Apps, includes Drive, Gmail, Chat, Meet Recording which store most of the sensitive data. The integration with Google Workspace is just awesome, you can easily store and trace the document in your Google Workspace tenant. The ability to retain the data indefinitely is another strong point of Google Vault
What is your favorite aspect of this product?
Google Vault retain and covers most of the Google Workspace app data, make it easy for you to comply with the regulation, Easy to use for tracing and query the data is one of the most important features in Google Vault.
What do you dislike most about this product?
Google Vault portal is separated from the Google Workspace Admin Console, which would be good if can be integrated with Admin Console. The backdoor security risk of Google Vault is also one of the concerns, because all Super Admin have access to it., it would be better if the HR or Legal team create SOP for using Google Vault.
What recommendations would you give to someone considering this product?
Google Vault is a robust and reliable archiving and e-discovery platform that deeply integrated with Google Workspace, which will make easier for you to manage. You can retain your org data indefinitely which means as long as your Google Workspace subscription is active, you can retain your data, and you can export it once your Google Workspace Subscription ends.
Pros
- Reliable
- Trustworthy
- Inspires Innovation
- Respectful
