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Google Classroom Logo Award Winner Product Badge
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Google

Google Classroom

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Google Classroom
8.7 /10

What is Google Classroom?

Classroom is a free service for schools, non-profit organisations and anyone with a personal Google account. Classroom makes it easy for learners and instructors to connect 鈥 inside and outside of schools. Classroom saves time and paper, and makes it easy to create classes, distribute assignments, communicate and stay organised. Classroom is designed to help teachers create, collect and mark assignments paperlessly, including time-saving features such as the ability to automatically make a copy of a Google document for each student. It also creates Drive folders for each assignment and for each student to help keep everyone organised.

Company Details


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Awards & Recognition

Google Classroom won the following awards in the Education Learning Management category

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Google Classroom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Classroom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Classroom?

5% Negative
3% Neutral
92% Positive

Pros

  • Security Protects
  • Respectful
  • Transparent
  • Reliable

Feature Ratings

Average 81

Online Learning

84

Classroom Management

83

Content Creation

82

Assessments and Quizzes

81

Content Management

81

Course Management

81

Gradebook

80

Student Collaboration

79

Analytics and Reporting

79

Instructor Led Training

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Quality of Features

81

Business Value Created

81

Availability and Quality of Training

81

Usability and Intuitiveness

80

Breadth of Features

80

Ease of Data Integration

80

Vendor Support

79

Ease of Customization

79

Ease of IT Administration

78

Product Strategy and Rate of Improvement

78

Google Classroom Reviews

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2023

Most effective learning management system.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First

Taylor C.

  • Role: Public Sector
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Great to use in the classroom setting.

Likeliness to Recommend

10 /10

What differentiates Google Classroom from other similar products?

Google classroom is an inclusive software which allows online learning and collaboration to be done with easy for elementary, secondary and post secondary students.

What is your favorite aspect of this product?

The option of allowing google forms, google quizzes, directly into google classroom which students can access.

What do you dislike most about this product?

Overall, there isn鈥檛 much I dislike about google classroom. I find it easy to use, and students are most familiar with google classroom over other products.

What recommendations would you give to someone considering this product?

Great software to use with students in the classroom. Easy to use, inclusive, and allows for different accommodations to be inputted on each students individual classroom.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Timileyin A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

A Powerful, Free Tool for Streamlined Learning

Likeliness to Recommend

7 /10

What differentiates Google Classroom from other similar products?

It connects directly with Google tools like Google Docs, Sheets, Drive, Calendar, and Meet, allowing for smooth collaboration and document management without needing third-party tools.

What is your favorite aspect of this product?

My favorite aspect of Google Classroom is its seamless integration with the Google Workspace ecosystem. The ability to easily create, share, and collaborate on documents, spreadsheets, and presentations without leaving the platform is incredibly efficient. Teachers and students can work together in real time, and it eliminates the need for third-party tools for file sharing or collaboration. This integration streamlines workflows and makes it easy to keep everything in one place, from assignments and grades to feedback and communications. Plus, it's all cloud-based, which ensures easy access from any device.

What do you dislike most about this product?

What I dislike most about Google Classroom is its limited customization options. While it's simple and easy to use, it lacks the flexibility that some educators might need for more advanced or unique use cases. For example, customizing the user interface or having more options for organizing content (like more detailed categories or advanced sorting options) would be beneficial. Additionally, some aspects, like the grading system or assignment tracking, feel a bit basic compared to more robust learning management systems. This can make it challenging for teachers who want more detailed reporting or features

What recommendations would you give to someone considering this product?

While Classroom itself is simple, you can enhance its functionality with add-ons or integrations, like Google Forms for quizzes, or third-party tools for grading and reporting.

Pros

  • Trustworthy
  • Effective Service
  • Friendly Negotiation
  • Reliable

Cons

  • Commodity Features

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