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What is Google Chat?
From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Chat?
Pros
- Acts with Integrity
- Reliable
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Search
Integration With Productivity Tools
Document Collaboration
Granular Access Management
Cross Platform Support
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Google Chat Reviews

Liliane L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Siddham S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
Easy to use and worth it.
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Better feature package
What is your favorite aspect of this product?
User interface
What do you dislike most about this product?
Customer Support
What recommendations would you give to someone considering this product?
If in budget, go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

mahmud a.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
freindly interface with powerful features.
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Google Chat offers advanced features such as threaded conversations, smart suggestions, and the ability to create chat rooms for specific projects or teams.
What is your favorite aspect of this product?
its versatility and user-friendly interface.
What do you dislike most about this product?
its limited customization options.
What recommendations would you give to someone considering this product?
I would recommend that someone considering this product carefully research its features, read reviews from other users, and compare it to similar products on the market. It's also a good idea to assess whether the product meets their specific needs and preferences.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service