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What is Google Chat?
From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Chat?
Pros
- Acts with Integrity
- Reliable
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Search
Integration With Productivity Tools
Document Collaboration
Granular Access Management
Cross Platform Support
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Google Chat Reviews
Tony B.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Sep 2024
91制片厂ing Faster Connections: Google Chat.
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Google Chat has become our go-to for quick communication, especially when juggling multiple projects and teams. It seamlessly integrates with the rest of the Google Workspace. We鈥檙e already using Google Drive, Sheets, and Docs for project management, so having Google Chat tie everything together just makes sense.
What is your favorite aspect of this product?
I have to give credit to the Rooms feature鈥攊t鈥檚 a game-changer for coordinating with different teams. We鈥檝e set up Rooms for each project where the foremen, project managers, and office staff can jump in to discuss specific tasks. Plus, the ability to share and view Google Docs directly in the chat without switching tabs is a small but time-saving feature that鈥檚 a big win in our world.
What do you dislike most about this product?
Notifications can get a bit noisy. If you鈥檙e part of multiple Rooms or group chats, the alerts can feel nonstop, and it鈥檚 easy to miss important messages in the clutter.
What recommendations would you give to someone considering this product?
It helps reduce the usual communication delays, which in turn means faster decision-making on things like materials, labor, and changes to the project scope. It鈥檚 also helped keep everyone accountable because updates are immediate and nothing gets lost in translation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Kemp K.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Makes Your chat simple and clear
Likeliness to Recommend
What differentiates Google Chat from other similar products?
IT is a service offered by google so yeah that's says all.
What is your favorite aspect of this product?
I like when we can share and send our chat into the group on single click
What do you dislike most about this product?
No as of now all is good
What recommendations would you give to someone considering this product?
well, must use it you feel really good.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dr. V.
- Role: Vendor Management
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2024
Organizing businesses through best messaging tool
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Google chat is one of the most promising and widely used messaging platform owing to wide range of exceptional features and functionalities for high end integration with google workspace and also its seamless integration with any other CRM. Threat conversation are continuously moving in structured spaces without any issue. Most secure and compliant messaging platform for businesses to rely and expand as per buisness need. Very simple and highly engaging for users. Easy to operate and keep a tap. Real time updates with no lag
What is your favorite aspect of this product?
Seamless integration with google sheets and workspaces in much more simplified and troublefree. Also, smooth and fast working on messaging aspect. Real time editing and instant meeting scheduling is effortless. It helps in organizing multiple documents at a place in structured way without any issue
What do you dislike most about this product?
No issues at all
What recommendations would you give to someone considering this product?
It is best of all and highly efficient and affordable messaging platform for businesses. It works fast and effortless. Easy to use and organize business communication at a place. Go for it as its highly reliable and trusted messaging platform for all
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service