
What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Device Protection
OTP Authentication
Email Authentication
Authentication Assurance Level (AAL)
Biometrics Authentication
Soft Token Authentication
Browser Push Notifications
Role and User Management
Role-Based Multi-Factor Authentication
Integration APIs
Phisher Resistance MFA
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Authenticator Reviews

Darshan C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Good features and accessibility
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Security Google Authenticator is considered more secure than SMS because TOTP codes are harder to crack than static passwords or SMS codes. Simplicity Google Authenticator is a simple and free app that's easy to use and works across many websites. Availability Google Authenticator is available on both Android and iOS.
What is your favorite aspect of this product?
Security Google encrypts Authenticator codes and keeps sign-in information safe with your Google Account. Convenience You can sign in to thousands of apps and websites with Sign in with Google. You can also use passkeys to sign in to your devices without typing a password. Backup Google Authenticator provides backup codes that can be used if your device is lost or disconnected.
What do you dislike most about this product?
Lack of encryption If a cybercriminal gains access to your 2FA QR code, they can generate the same one-time codes as you, which can lead to security risks like account takeover or data leakage. Fake apps Using a fake Google Authenticator app can lead to serious consequences, such as the theft of personal information like passwords and bank account details.
What recommendations would you give to someone considering this product?
Security Google encrypts Authenticator codes and keeps sign-in information safe with your Google Account. Convenience You can sign in to thousands of apps and websites with Sign in with Google. You can also use passkeys to sign in to your devices without typing a password. Backup Google Authenticator provides backup codes that can be used if your device is lost or disconnected.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

Agnoor G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Authenticator app
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
1.) Very secured , easy to establish and using this product. 2) Supported almost in every environment , and in every place. 3) Proper back up option is available on app in case of lost phones , perfectly linked to our google id.
What is your favorite aspect of this product?
You can separately using this authenticator based on your personal and professional needs. It uses different emails for that.
What do you dislike most about this product?
Too much battery consuming application. If backup is not there it;s really a mess if you device got lost and too much inconvienience as well! Autofill option is not there.
What recommendations would you give to someone considering this product?
SImple and sorted authenticator if things goes correctly.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Efficient Service

Siva Sankar C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Easy to use and take backup as well
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Easily we can use and it will support backup and multiple devices
What is your favorite aspect of this product?
simple and offline functionality
What do you dislike most about this product?
sometimes multiple devices login may give security concerns
What recommendations would you give to someone considering this product?
If you need offline functionality and multi-devices login and backup its very very good in this area
Pros
- Trustworthy
- Saves Time
- Security Protects
- Reliable