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What differentiates Gong from other similar products?

Since I can make phone conversations and video conferences, I can feel more connected to our clients. Furthermore, by listening in on their chats, we can get insights into their likes, dislikes, and areas of ignorance, from which we can then develop relevant instructional material. It also denotes the beginning and ending times of individual call segments.

What is your favorite aspect of this product?

Having a written record of your conversations is convenient for review and reference after the fact. I can also clip relevant parts of the conversation and share them with colleagues in other parts of my organization. Access to many calls expedited my onboarding by exposing me to real-world dialogues. I like the data and the "listen later" option on my mobile device.

What do you dislike most about this product?

More video tutorials on the available tools and how to make the most of them would be appreciated. In my experience, the metrics aren't always spot-on, but because it's impossible to evaluate every single call scientifically, this isn't a significant concern. There is no method to include LinkedIn messages, SMS discussions, or in-person meetings in the record.

What recommendations would you give to someone considering this product?

As a consequence of our positive outcomes, it is undoubtedly a piece of software that we advocate for inside our company. The massive issue of having to record sales interactions is now resolved. It has helped us pinpoint the bottlenecks in our sales calls and chats with clients. Having the option to jot down notes during the call is fantastic. Recommended.

What differentiates Gong from other similar products?

Assembling call libraries is a breeze using Gong. It simplifies scaling up to accommodate more people and expanding existing teams. Missed chances, strong calls, and pipeline gaps are all detailed in the alert emails. Using Gong, you can quickly examine and double-check that you do not forget any of the meeting's key points.

What is your favorite aspect of this product?

Gong's ability to record phone conversations and transcribe them for the later study is a huge time-saver. Gong captures the discussion and follows up with a summary email that details the agreed-upon next steps. It also flags any follow-up tasks mentioned so that nothing important gets missed. The transcripts are helpful since they are word-for-word. Gong is an excellent method of mentoring and training.

What do you dislike most about this product?

Today, Gong's only real drawback is that it's so powerful that you never get around to utilizing it. There is no method to include LinkedIn messages, SMS discussions, or meetings in the log, which might result in insufficient information for the AI. It doesn't account for interactions outside of formal channels like email, discussions, and phone calls but is nevertheless crucial to the progress of a transaction.

What recommendations would you give to someone considering this product?

Using Gong, it has created more robust pipelines, sped up the onboarding process for new team members, and increased our overall efficiency. It helps analyze conversations with the team and discuss both areas for growth and accomplishment. Unless you are completely financially independent, GongGong is a good idea.

What differentiates Gong from other similar products?

I am aware that there is a ton more that I could and should be utilizing and before I often found it challenging to prioritize the time I need to invest in becoming a power user but now everything is easier now.

What is your favorite aspect of this product?

The alert emails provide us with information on a variety of topics, including lost chances, potent calls, and what we're missing in our pipeline i.e., what we don't want to miss. The personnel at Gong and their dedication to our success are absolutely unique, even though the technology is excellent. Team members have helped me come up with challenges for our team goals, which is absolutely unrelated to their goal of instructing me on how to utilize the program.

What do you dislike most about this product?

I haven't yet discovered a component of the product that I detest. I only rated it a 9 out of 10 because I don't think of myself as a power user who is familiar with all the capabilities and can declare unequivocally that I adore everything about the product. It was an excellent tool.

What recommendations would you give to someone considering this product?

Do you wish to improve your sales skills? Have more effective discussions? Remove terms and phrases that only waste time and hurt your sales? Gong is undoubtedly for you if you selected yes to any of those questions. Every time you make a call, you should evaluate it.