GoldFynch Customer Reviews 2026 | eDiscovery

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GoldFynch

Composite Score

7.4 /10

CX Score

8.0 /10

31 Reviews

What is GoldFynch?

GoldFynch is a feature-rich ediscovery with transparent and affordable pricing. Simple in-browser drag and drop uploads, all inclusive OCR, designed from group up and effortless workflows with predictable per case pricing which is affordable and offers no suprises.

Company Details

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Awards & Recognition

GoldFynch won the following awards in the eDiscovery category

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2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

6 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

3 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation

2022

GoldFynch Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoldFynch.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

3
Since last award

97 Plan to Renew

3
Since last award

87 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoldFynch?

1% Negative

14% Neutral

85% Positive

Pros

Reliable
Saves Time
Continually Improving Product
Fair

Feature Ratings

Average 77

Classification and Data Parsing

Native Format

Review

Data Analysis and Visualization

Tagging Metadata and Organization

Optical Character Recognition

Annotations

Audio Transcription

Legal Hold

Email Threading

Chain of Custody Preservation

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Breadth of Features

Ease of Customization

Ease of IT Administration

GoldFynch Reviews

Murigo C.

Role: Operations
Industry: Shipping
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Great Product. Easy to Use!!!

Likeliness to Recommend

8 /10

What differentiates GoldFynch from other similar products?

Amazing data classification

What is your favorite aspect of this product?

Impressive analytics and reporting User friendly UI

What do you dislike most about this product?

GoldFynch should offer more upgrades to some of its features.

What recommendations would you give to someone considering this product?

GoldFynch will assist you in managing importanat information that might be used when need arises. It is an impressive eDiscovery software.

Pros

Reliable
Performance Enhancing
Efficient Service
Effective Service

Nandia M.

Role: Sales Marketing
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

My Review Of GoldFynch

Likeliness to Recommend

9 /10

What differentiates GoldFynch from other similar products?

The pricing is conducive and makes eDiscovery easy. It is amazing and has been great.

What is your favorite aspect of this product?

I have used it and I like its pricing The software is easily customizable Discovering files is easy

What do you dislike most about this product?

I haven't encountered any challenges it has been great.

What recommendations would you give to someone considering this product?

I recommend GoldFynch as an eDiscovery software as it hasn't challenged us

Pros

Continually Improving Product
Reliable
Trustworthy
Unique Features

Nelius G.

Role: Industry Specific Role
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Best ediscovery Software For Business

Likeliness to Recommend

9 /10

What differentiates GoldFynch from other similar products?

It comes with drag and drop feature. It's affordable and feature rich It makes managing workflow easy

What is your favorite aspect of this product?

I like that this product is affordable It enhances productivity thanks to workflow management The software is customizable

What do you dislike most about this product?

No bad experiences with this software

What recommendations would you give to someone considering this product?

GoldFynch very resourceful and I recommend it as an ediscovery solution. It's cost effective and any business would benefit from it's capabilities.

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Efficient Service

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GoldFynch

What is GoldFynch?

Company Details

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Awards & Recognition

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

GoldFynch Ratings

83 Likeliness to Recommend

3 Since last award

97 Plan to Renew

3 Since last award

87 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love GoldFynch?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Classification and Data Parsing Ability to read data stored in multiple records and parse them in a format-agnostic, normalized search index.鈥�

Native Format Preservation of the native format of the documents in unaltered state

Review The system should facilitate the review process of the documents extracted and processed by the eDiscovery software

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.鈥�

Tagging Metadata and Organization Ability to add metadata and tagging in order to easily identify and classify reviewed documents

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Annotations The system should allow for the means of annotation, including comments, highlighting, etc., without modifying the original documents.鈥�

Audio Transcription Transcription audio recordings into text format, providing a transcript of the recorded dialog.

Legal Hold The ability to place a 鈥渓egal hold鈥� on systems in order to prevent modification of electronic data during the eDiscovery process.

Email Threading n the parsing of email, the ability to follow reply threads throughout the course of the entire email interaction.鈥�

Chain of Custody Preservation Verifiable methods to ensure that electronic documents are in an as-collected & untampered state when presented to the court.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

GoldFynch Reviews

Murigo C.

Great Product. Easy to Use!!!

Likeliness to Recommend

Pros

Nandia M.

My Review Of GoldFynch

Likeliness to Recommend

Pros

Nelius G.

Best ediscovery Software For Business

Likeliness to Recommend

Pros

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Feature Ratings

Classification and Data Parsing

Native Format

Review

Data Analysis and Visualization

Tagging Metadata and Organization

Optical Character Recognition

Annotations

Audio Transcription

Legal Hold

Email Threading

Chain of Custody Preservation

Vendor Capability Ratings

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Breadth of Features

Ease of Customization

Ease of IT Administration