Globalscape EFT Customer Reviews 2025

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Globalscape EFT

Composite Score

8.4 /10

CX Score

8.6 /10

97 Reviews

What is Globalscape EFT?

Globalscape's award-winning managed file transfer platform, Enhanced File Transfer (EFT) enables global enterprises, government entities, and small businesses alike to centralize and automate critical file transfers while meeting the most stringent data security and compliance standards. Globalscape's EFT platform enables a modular approach to building a file transfer solution customized to your needs with EFT's powerful suite of user-friendly tools for automation, collaboration, and analysis. EFT is available in managed cloud/SaaS, BYOL, and on-premises deployments.

Company Details

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Awards & Recognition

Globalscape EFT won the following awards in the Managed File Transfer - Enterprise category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2025

2022 Data Quadrant Champion

2022

0 Top Rated Capabilities

1 Top Rated Features

2022

Globalscape EFT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Globalscape EFT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Globalscape EFT?

0% Negative

9% Neutral

91% Positive

Pros

Reliable
Acts with Integrity
Trustworthy
Fair

Feature Ratings

Average 83

File Transfer

LDAP Support

Encryption Decryption

Transport Security

Data Fidelity

High Performance

Cloud/On-Prem/Hybrid Deployment

Large File Support

Authentication

Multi Platform Support

Session Monitoring

Vendor Capability Ratings

Average 79

Vendor Support

Ease of Implementation

Ease of Customization

Business Value Created

Ease of Data Integration

Ease of IT Administration

Quality of Features

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Globalscape EFT Reviews

Betsey T.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2021

Very good product with very few issues

Likeliness to Recommend

10 /10

What differentiates Globalscape EFT from other similar products?

Ease of use, reporting, and the ability to customize reporting and transfers

What is your favorite aspect of this product?

Event rules

What do you dislike most about this product?

I would like to see more reports regarding incoming files. There are many reports about outgoing.

What recommendations would you give to someone considering this product?

Easy to use and support is very responsive.

Pros

Reliable
Continually Improving Product
Performance Enhancing
Enables Productivity

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2021

Fantastic product and support

Likeliness to Recommend

10 /10

Pros

Respectful
Effective Service
Fair
Helps Innovate

Cons

Charges for Enhancements
Less Generous
Leverages Incumbent Status

Stephen O.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2021

Great Product. Easy to use and support was great

Likeliness to Recommend

10 /10

What differentiates Globalscape EFT from other similar products?

Support had been exceptional. When we had questions or issues, they got resolved quickly. That means a lot to me. The product has been pretty much bullet proof once we got it set up and running

What is your favorite aspect of this product?

Once set up it just runs with barely any hands on usage.

What do you dislike most about this product?

I can't think of anything

What recommendations would you give to someone considering this product?

It is a great product. Sales was easy to deal with and support has been excellent.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Globalscape EFT

What is Globalscape EFT?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Champion

Globalscape EFT Ratings

87 Likeliness to Recommend

97 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Globalscape EFT?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

File Transfer File transfer services

LDAP Support Support for user ID authentication across both organizations using MS Active Directory credentials鈥�

Encryption Decryption The encryption (source) and decryption (destination) of data transmitted

Transport Security Security of the data transmission

Data Fidelity Consistent data integrity throughout the process鈥�

High Performance High bandwidth data transfer, encryption/decryption, authentication of the service鈥�

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Large File Support Support for large (>2GB) file transfers鈥�

Authentication Verification of authenticity of identities between the two organizations鈥�

Multi Platform Support Support for multiple clients on either side of the data transfer process鈥�

Session Monitoring Reporting and metrics of the data transferal session鈥�

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Globalscape EFT Reviews

Betsey T.

Very good product with very few issues

Likeliness to Recommend

Pros

Fantastic product and support

Likeliness to Recommend

Pros

Cons

Stephen O.

Great Product. Easy to use and support was great

Likeliness to Recommend

Pros

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Title

Feature Ratings

File Transfer

LDAP Support

Encryption Decryption

Transport Security

Data Fidelity

High Performance

Cloud/On-Prem/Hybrid Deployment

Large File Support

Authentication

Multi Platform Support

Session Monitoring

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Ease of Customization

Business Value Created

Ease of Data Integration

Ease of IT Administration

Quality of Features

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement