
What is GetResponse?
GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you 鈥 no coding necessary.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GetResponse?
Pros
- Reliable
- Unique Features
- Inspires Innovation
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Auto-Responders
Dynamic Content
Campaign Management
Email Templates
Email Delivery
Segmentation
Basic Reporting and Analytics
Sales Intelligence & Conversion Rates
A/B Testing
SPAM Compliance
Content Authoring
Vendor Capability Ratings
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
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GetResponse Reviews

Samara H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Great tool for creating marketing campaigns
Likeliness to Recommend
What differentiates GetResponse from other similar products?
It is a platform that aims to automate marketing with a fully scalable workflow customization for marketing campaigns, it allows us to easily create emails with the use of its templates, we can also create custom landing pages for our marketing campaigns email and send bulk emails to clients, offers a versatile and easy-to-use platform that has a host of features that are capable of meeting all emerging marketing needs, you can also create multiple topics and senders, you can perform AB tests on creatives and themes.
What is your favorite aspect of this product?
The tool is very useful and has many functions, so you can create a specific list of subscribers or segment recipients and follow the analytics that tell you the success of your email campaign, it is easy to customize the email campaign without knowing the development knowledge, it also offers advanced functions to customize email templates, campaign tracking and reports, you can also customize the subject of emails and the text of these using contact information, it is one of the best tools to meet all your email marketing needs.
What do you dislike most about this product?
I still do not find anything negative about this platform of great importance, it offers a wide range of functions that make the work much easier to carry out, I have nothing bad to comment about the software.
What recommendations would you give to someone considering this product?
There are many online resources and troubleshooting help centers, offering 24/7 live chat to provide additional support for business accounts, this tool can provide excellent results, I can assure you.
Pros
- Continually Improving Product
- Enables Productivity
- Effective Service
- Generous Negotitation

Roseli F.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Sales operation management tool.
Likeliness to Recommend
What differentiates GetResponse from other similar products?
The GetResponse features are very well arranged and simple to navigate.
What is your favorite aspect of this product?
Friendly interface for any user to quickly understand.
What do you dislike most about this product?
No dislike about this tool.
What recommendations would you give to someone considering this product?
GetResponse offers fantastic sales management capability and great analytics and easy reporting.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Joan N.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Effective and efficient product.
Likeliness to Recommend
What differentiates GetResponse from other similar products?
GetResponse helps in boosting your sales when it comes to online business.
What is your favorite aspect of this product?
It helps in creating content for your online business. It helps one to launch effective marketing campaigns.
What do you dislike most about this product?
From my encounter with GetResponse I have not seen any flaws.
What recommendations would you give to someone considering this product?
For someone who wants to engage themselves in online business GetResponse is the best product to launch your business.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service