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GetResponse

GetResponse

Composite Score
8.6 /10
CX Score
8.8 /10
Category
GetResponse
8.6 /10

What is GetResponse?

GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you 鈥 no coding necessary.

Company Details


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Awards & Recognition

GetResponse won the following awards in the Email Marketing category

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GetResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GetResponse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GetResponse?

1% Negative
0% Neutral
99% Positive

Pros

  • Reliable
  • Unique Features
  • Inspires Innovation
  • Altruistic

Feature Ratings

Average 86

Auto-Responders

90

Dynamic Content

89

Campaign Management

87

Email Templates

87

Email Delivery

87

Segmentation

86

Basic Reporting and Analytics

85

Sales Intelligence & Conversion Rates

85

A/B Testing

84

SPAM Compliance

84

Content Authoring

84

Vendor Capability Ratings

Average 86

Breadth of Features

88

Quality of Features

88

Usability and Intuitiveness

87

Ease of Implementation

87

Business Value Created

86

Vendor Support

86

Ease of Customization

86

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Data Integration

81

GetResponse Reviews

Alyssa G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

You are always one step ahead with GetResponse

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

While working in the marketing department at my office, I must say this that getting and keeping a track of emails and other alike marketing platforms is not easy. You need to put lots of effort to do that and workforce as well to manage lots of content and data but GetResponse is a gem here. It helps with all of that in swift motion and without much hassle.

What is your favorite aspect of this product?

This is your all under one roof platform. You can manage email marketing by creating unique and creative emails with the help of templates, you can also use tools like auto funnel, get auto-responders, run campaigns and webinars and so much more that can easily cater needs of a small to large business without much struggle.

What do you dislike most about this product?

There is no trail offered for premium services. When we were switching to this platform we were also considering other programs, there was a free trial version for this one but with very limited options, after we paid for it we got to know that it so much more than those basic functionalities.

What recommendations would you give to someone considering this product?

GetResponse is your basic but catering all needs platform in the field of marketing. This is very much suitable for you though it surely does have capability to cater needs of all type of business, the price is reasonable in light of services they offer, you can get an offer that is suitable for your business.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Chege M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Best Email Marketing Software For Business

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

GetResponse is one comprehensive software that makes it easy to create marketing content, boost sales, and increase web traffic to your business website. In addition, it comes with amazing email marketing features such as autoemail responders, tracking, analytics and much more.

What is your favorite aspect of this product?

I like that GetResponse ia very resourceful - by this I mean it offers lot's of features thereby making email marketing and marketing automation seamless. I like that using GetResponse is easy. The software is affordable and makes tracking email marketing a success

What do you dislike most about this product?

I have no bad experiences using GetResponse.

What recommendations would you give to someone considering this product?

For email marketing, GetResponse offers amazing features such as tracking, Analytics, auto responders and so much more all which makes email marketing and automation easy. The software is also cost effective which is a more reason to go for it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Lucia O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Email Marketing service.

Likeliness to Recommend

8 /10

What differentiates GetResponse from other similar products?

GetResponse isn鈥檛 only an easy email promoting tool like most others, however, it鈥檚 grown to an email marketing cum sales funnel solution to its users. In addition, they have recently introduced the Forever free plan, and you鈥檒l be able to get pleasure from all the premium options for the primary thirty days.

What is your favorite aspect of this product?

I can produce landing pages easily, and I have my auto email setups that do everything for me. They currently have the website builder choice within GetResponse as well, which is fantastic, then there鈥檚 the funnel builder area as well, wherever you鈥檒l create your squeeze or capture page, and that helps you to shut your sales.

What do you dislike most about this product?

When we are using the uploading contacts from one another tool to induce Response, it doesn鈥檛 tell us that contacts got rejected. Therefore this can be one thing that must be done manually, wherever we鈥檝e to transfer the list of contacts that got accepted, compare it with the first list, then find out those that got rejected.

What recommendations would you give to someone considering this product?

GetResponse is a well-known and trusty platform for online marketing in general, despite what niche you鈥檙e in. It鈥檚 well worth the time it takes to induce set up and running. I have used plenty of alternative platforms within the past and also the biggest issue I鈥檝e noticed is that a lot of them have an outsized learning curve, however not GetResponse. The majority of their tools have tutorials and their client service is top-notch if you would like help.

Pros

  • Performance Enhancing
  • Trustworthy
  • Saves Time
  • Respectful

Cons

  • Under Delivered

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