What is Freshsales?
Freshsales provides a solution which allows you to make calls, send emails, schedule tasks and book meetings all from within the platform, enabling more sales throughout the process. Communicate with relevant context, personalize follow-ups, and automate routine tasks with Freshsales.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
92 Plan to Renew
2
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Freshsales?
Pros
- Performance Enhancing
- Respectful
- Trustworthy
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Sales Management
Customer Service Management
Activity and Workflow Management
Analytics and Reporting
Telephony and Call Center Management
Account and Contact Management
Mobile
Marketing Management
Quote Contract and Proposal
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Business Value Created
Vendor Support
Ease of Customization
Also Featured in...
Freshsales Reviews
Naincy J.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Easy, Reliable, and Convenient to use
Likeliness to Recommend
What differentiates Freshsales from other similar products?
Freshsales has a unique concept of a support system, It makes differ it from others. It handles work conveniently and effectively which increases productivity.
What is your favorite aspect of this product?
Freshsales has done the task automatically which is the command. It doesn't need any other person to send emails again and again. It makes my vacations so free.
What do you dislike most about this product?
Freshsales has not had that much dislike, I considered it good in any way for cost, Customer support, and UI.
What recommendations would you give to someone considering this product?
Freshsales gives the exact portfolio for analysis, It makes deal communication transparent and authentic.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Himisha B.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2022
One of the top notch CRM you'll find
Likeliness to Recommend
What differentiates Freshsales from other similar products?
Users experience that this product provides is top notch
What is your favorite aspect of this product?
Reporting and Analytics
What do you dislike most about this product?
There's nothing as such
What recommendations would you give to someone considering this product?
Just go for it if you're looking for simple yet efficient CRM
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Anuj P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Amazing Product for every company
Likeliness to Recommend
What differentiates Freshsales from other similar products?
An online, cloud-based CRM called Freshsales Classic has features including integrated phone and email, user activity tracking, lead scoring, and more.
What is your favorite aspect of this product?
Easy to use and offering the greatest automated marketing services is Freshsales. Freshsales Classic, an online cloud-based CRM, provides functions including integrated phone and email, user activity tracking, lead scoring, and more.
What do you dislike most about this product?
To be honest, nothing. They might have access to some additional features. But eventually, they'll pay attention to it. Currently, the program is brand-new. Adding color modifications to their career page may be quite helpful. However, I suppose it is a benefit you are receiving from other projects.
What recommendations would you give to someone considering this product?
Utilizing the software is quite simple. It's what we appreciate most about FreshTeam. Information entry and management for each candidate is simple and quick. The dashboard is highly clear and easy to use. Ideal for hiring managers and recruiters who want to monitor each step of the process in detail.
Pros
- Efficient Service
- Effective Service
- Respectful
- Over Delivered
